Management and Program Analyst

Summary

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Duties

WHAT IS THE TAXPAYER SERVICES (FORMERLY WAGE & INVESTMENT) DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

Taxpayer Services, Customer Account Services (CAS)

The following are the duties of this position at the full working level.

• Serves as an expert analyst responsible for developing and/or interpreting guidance on program planning, execution, and evaluation.
• Leads or serves as a team analyst or advisor overseeing team members, project leaders, and/or project support personnel.
• Prepares directives, issuances, memoranda, policy statements, legislative proposals, and other written guidelines and recommendations to introduce new initiatives and to recommend effective operations consistent with policies and objectives.
• Develops long-range program plans, goals, objectives, and milestones.
• Identifies and develops ways to resolve or address issues which directly affect the accomplishment of principal program goals and objectives.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

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