Cage Cashier

2 weeks ago

Las Vegas, Nevada, United States MGM Resorts International Full time

PRIMARY PURPOSE:

It is the primary responsibility of the Cage Cashier to process monetary transactions and exchanges with guests.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Perform frontline entry level transactions, chip bank transactions, poker transactions, cage credit transactions and employee bank/window transactions
  • Perform functions in a marker/IOU bank as well as High Limit cage; may also service patron Kiosk/TRU units and employee Recycler/JetSafe units
  • Cash all types of checks for patrons within the specified guidelines; redeem chips/tokens, TITO (ticket in/ticket out) and Race and Sports tickets for patrons
  • Conduct both Marker and Front Money transactions on patron accounts
  • Redeem all acceptable types of foreign currencies
  • Secure and document all recordable transactions made with company assets
  • Complete electronic multiple transaction logs accurately, complete transaction logs manually, when necessary
  • Assist patrons with general information upon request
  • Issue or surrender safety deposit boxes
  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling
  • Work with minimal supervision
  • Knowledge of relationships between banks, especially front windows and main, chip and marker banks
  • Able to effectively communicate in English, in both written and verbal forms
  • Ability to multi-task and work well in a fast paced, team-oriented environment
  • Basic knowledge or Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
  • Ability to balance a bank without assistance (locating errors when out of balance)
  • Knowledge of 10-key adding machine, currency counter and cash advance machine

MINIMUM REQUIREMENTS:

  • High school diploma or equivalent
  • One (1) year of high-volume cash handling experience
  • Work varied shifts, to include weekends and holidays

PREFERRED:

  • Experience in fast paced customer service
  • Experience with Title 31 reporting
  • Experience in fast paced customer service
  • Experience working in a similar resort setting

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