Senior Support Analyst

2 weeks ago


Atlanta, Georgia, United States HR PATH Full time

HR Path

Join HR Path, a leading global player in HR consulting, providing expert guidance to organizations undergoing HR transformation. With a strong presence in the Americas, Europe, and Asia-Pacific, we offer comprehensive support in shaping and executing our clients' HR strategies.

Opportunities at HR Path, the Global HR Solutions Leader

  • ADVISE: Guide customers in reshaping their HR function, reorganizing HR structures, and embracing digital solutions
  • IMPLEMENT: Partner with top industry vendors to implement a variety of HR solutions, whether SaaS or On-Premise
  • RUN: Leverage our expertise in global payroll to provide clients with tailored outsourcing services

Responsibilities:

  • Stay up-to-date with SuccessFactors product-suite, identifying opportunities for expanding services
  • Evaluate new features of SuccessFactors releases and make recommendations for implementation
  • Support live modules, handle incidents and change requests
  • Engage in implementation processes, configuration tasks, data integration, testing, and training
  • Configure and support SuccessFactors modules, ensuring accurate data maintenance
  • Collaborate with stakeholders to align SuccessFactors applications with business needs
  • Coordinate SF integrations with third-party vendors and technical resources
  • Generate and monitor SuccessFactors reports, offering insights for improvement
  • Contribute to the strategic direction of the application roadmap for global deployments
  • Identify training needs, provide user training, and document system requirements

Qualifications:

  • Hold a Bachelor's degree or equivalent work experience in HR/Talent management
  • Minimum of 3 years of relevant experience
  • Administrative experience in SuccessFactors modules such as Recruiting, Onboarding, or Employee Central
  • Knowledge of Global Employee Central (EC) implementation and integration with SF modules
  • Understanding of HRIS applications integration with SuccessFactors
  • Proficiency in business operations, analysis, design, and documentation
  • Ability to build relationships with key stakeholders and understand HR policies and practices
  • Familiarity with ERP, SaaS solutions, and implementation processes
  • Strong communication skills, both verbal and written
  • Prior experience in ONB 1.0 for at least 4 years

WHAT WE OFFER

  • A dynamic work environment with global exposure and growth opportunities
  • Rapid career progression, including international mobility, training, and certifications
  • Work-life balance options, including telecommuting
  • Investment in employee development, with team events and seminars
  • A culture that promotes diversity, individual courage, integrity, and teamwork

Explore new horizons with HR Path - your destination for professional growth and fulfillment



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