Senior Support Analyst
2 weeks ago
HR Path
Join HR Path, a leading global player in HR consulting, providing expert guidance to organizations undergoing HR transformation. With a strong presence in the Americas, Europe, and Asia-Pacific, we offer comprehensive support in shaping and executing our clients' HR strategies.
Opportunities at HR Path, the Global HR Solutions Leader
- ADVISE: Guide customers in reshaping their HR function, reorganizing HR structures, and embracing digital solutions
- IMPLEMENT: Partner with top industry vendors to implement a variety of HR solutions, whether SaaS or On-Premise
- RUN: Leverage our expertise in global payroll to provide clients with tailored outsourcing services
Responsibilities:
- Stay up-to-date with SuccessFactors product-suite, identifying opportunities for expanding services
- Evaluate new features of SuccessFactors releases and make recommendations for implementation
- Support live modules, handle incidents and change requests
- Engage in implementation processes, configuration tasks, data integration, testing, and training
- Configure and support SuccessFactors modules, ensuring accurate data maintenance
- Collaborate with stakeholders to align SuccessFactors applications with business needs
- Coordinate SF integrations with third-party vendors and technical resources
- Generate and monitor SuccessFactors reports, offering insights for improvement
- Contribute to the strategic direction of the application roadmap for global deployments
- Identify training needs, provide user training, and document system requirements
Qualifications:
- Hold a Bachelor's degree or equivalent work experience in HR/Talent management
- Minimum of 3 years of relevant experience
- Administrative experience in SuccessFactors modules such as Recruiting, Onboarding, or Employee Central
- Knowledge of Global Employee Central (EC) implementation and integration with SF modules
- Understanding of HRIS applications integration with SuccessFactors
- Proficiency in business operations, analysis, design, and documentation
- Ability to build relationships with key stakeholders and understand HR policies and practices
- Familiarity with ERP, SaaS solutions, and implementation processes
- Strong communication skills, both verbal and written
- Prior experience in ONB 1.0 for at least 4 years
WHAT WE OFFER
- A dynamic work environment with global exposure and growth opportunities
- Rapid career progression, including international mobility, training, and certifications
- Work-life balance options, including telecommuting
- Investment in employee development, with team events and seminars
- A culture that promotes diversity, individual courage, integrity, and teamwork
Explore new horizons with HR Path - your destination for professional growth and fulfillment
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