Customer Billing Representative

1 month ago


Downtown Honolulu, United States ALTRES Staffing Full time
Customer Billing Representative #OFFICE_INDEED

A local utility company is looking for an experienced individual to assist their billing department on a contractual basis. In this role, you will be responsible for all billing duties and assisting customers with any billing-related questions.

The contract will go for approximately 6-12 months with the possibility of extension.

The ideal candidate will have previous billing and/or accounting experience.

If this sounds like a job for you, apply today for immediate consideration


Hours
Full-time, Monday to Friday, 7:30am-4:00pm

Location
Downtown, Honolulu, Oahu

Pay
$21 an hour

Responsibilities
  • Review and analyze customer billing.
  • Resolve billing exceptions in a timely manner.
  • Retrieve and provide billing information to others.
  • Contact customers regarding unusual or abnormal billing adjustments.
  • Initiate refunds for customers.
  • Process complex billing for large commercial accounts.
  • Prepare statistical reports as required.
  • Perform other duties as assigned.


Qualifications
  • Previous billing/accounting experience required.
  • Previous SAP software experience preferred, but not required.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Strong communication (verbal, written, interpersonal) skills.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to multitask and meet deadlines.
  • Experience with data analysis and project operations.


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