Workforce Management, Planning and Engagement Consultant

2 weeks ago

Atlanta, Georgia, United States Truist Full time

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help? )

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility )

(accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The purpose of this role is to contribute to the development of sustainable solutions that advance Enterprise Technology (ET) operational performance by working cross-functionally with internal stakeholders, utilizing strong talent, engagement, workforce knowledge and problem-solving skills. Supports the ET Business Management Operations (BMO) team with demand management, estimations and portfolio management which includes developing workforce labor plans, Organizational Engagement / Culture roadmaps, workforce metrics, and reporting insights for the Enterprise Technology. Works closely with key stakeholders to advance ET workforce management, tools and dashboards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Manage small projects/sub workstreams through end to end understanding requirements, monitoring, and prioritizing tasks and deliverables.
  2. Collaborate with Enterprise Data Office partners inclusive of Data Delivery Managers on weekly review of demands and manage crucial processes in flight.
  3. Provide advice to Estimation and Portfolio teams by providing clear guidance on objectives and project priorities, execution plans, analysis of downstream impacts and risks, escalation, and mitigation recommendations.
  4. Display leadership by providing guidance and mentorship to junior team members and business partners to ensure PMLC and TDLC compliance.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree and five years of related experience or an equivalent combination of education and experience.
  2. In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, human resources, etc.).
  3. Understands foundational concepts of other related professional disciplines. Experience managing small projects.
  4. Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders. Ability to provide direction and mentor less experienced teammates.

Preferred Qualifications:

  1. Knowledge and understanding of demand and portfolio management.
  2. Experience working in a banking or financial institution.
  3. Understanding or exposure working with estimation teams.
  4. Experience working with Clarity and ServiceNow.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site )

. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law )

Pay Transparency Nondiscrimination Provision )

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