Medical Support Assistance

3 weeks ago


El Segundo, California, United States Military Treatment Facilities Under Dha Full time

Conduct reception duties such as greeting and directing patients, answering incoming calls, referring calls and messages, and answering questions from inside and outside sources.

Review medical records to ensure they are maintained according to regulations/instructions and other established guidelines.

Perform clerical duties to include reviewing and composing of correspondence, ordering supplies, maintaining calendars, and screening incoming mail and electronic messages.

Provide patient education on upcoming procedures, and information such as registration, parking, clinic hours, locations, obtaining medical records, referrals, and/or insurance.

Resolve appointment conflicts due to late appointments, emergencies, or walk ins, ensuring all patients will be seen in a timely manner.

Assist doctors and health professionals with extracting medical records and/or documentation from patients.
Transcribe reports and uploads results into the Electronic Medical Record for each modality.

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