Emergency Communications Technician II

Found in: beBee jobs US - 1 week ago

Washington, Washington, D.C., United States Metropolitan Washington Airports Authority Full time

Compensation Grade:
PS11B

Salary Range:
$27.05-$44.64

Opening Date:
February 28, 2024

Closing Date:

Please Note:
All job announcements close at 11:59 p.m. of the day before the posted closing date.


As an Emergency Communications Technician II, you will receive and create calls for service, both emergency and non-emergency, and enter them into the Computer Aided Dispatch (CAD).

You will communicate with first responders via radio, telephone, and email.

The primary communication with the first responders will be via a dedicated radio channel to ensure quick and accurate response to both types of calls for service.

Emergency Communications Technician II


This is a full performance Emergency Communications Technician position that includes all aspects of 9-1-1 Communications: Call Taking, Virginia Criminal Information Network (VCIN) entry and clearing, Police Radio Dispatch and Fire & Rescue Dispatch.


Serves in the Public Safety Communications Center (PSCC) of the Office of Public Safety, located at Ronald Reagan Washington National Airport.


Receives, creates, processes, and relays emergency and non-emergency communications via various public safety communications equipment, and dispatches police, fire, and emergency medical services (EMS) at Airports Authority locations, Dulles Toll Road, Access Road, and to mutual aid jurisdictions.

Performs administrative tasks related to national and state law enforcement databases and verbally communicates with First Responders via radio and telephone.

Monitors the Airports Authority Security Systems and responds to alarms that are identified as Level One (highest priority).

This response includes camera review, contact with the person who set off the alarm, or sending police to resolve the alarm.

Performs related functions.

GENERAL RESPONSIBILITIES


Determines the nature of service requested and dispatches police, fire, or EMS unit(s), in accordance with needs at times in a fast-paced and stressful atmosphere.


Maintains constant contact with dispatched unit(s) and relays information between units, as needed, verbally communicating with First Responders primarily via radio communications.

Maintains contact with dispatched unit(s) and relays information between units, as needed.

Coordinates mutual aid response(s) with participating jurisdictions.


Performs administrative tasks to include preparing logs, and retrieving data from the National Law Enforcement Telecommunications System, the Virginia Criminal Information Network (VCIN), and the National Crime Information Center (NCIC) databases.

Uses proper broadcast procedures, and calms emotionally distraught callers, as necessary.

Routes and or re-routes or transfers calls appropriately.

Provide excellent customer service to all parties you interact with, whether an internal MWAA person, external partner, or traveling public.

Performs ECT-level maintenance on public safety communication equipment and general office equipment.

Attends in-service, mandatory, basic, advanced, and specialized training to acquire and maintain skills.

Provides credible testimony in court.

Performs multiple tasks at once such as speaking, listening, and typing.

Performs other duties as assigned.

QUALIFICATIONS
Two years of progressively responsible experience as a public safety dispatcher, attained within the last five years

Ability to read and interpret maps to direct dispatched units or answer questions from callers needing assistance.


Knowledge of and ability to apply policies and procedures for the dispatch of police, fire, and EMS units, including basic terminology and mutual aid procedures.

Knowledge of and ability to apply VCIN or NCIC procedures.

Skill in the use of a variety of public safety communications equipment in accordance with regulations.

Skill in problem-solving to identify, select, organize, and logically process relevant information to solve a problem and make recommendations.


Skill in using a computer, and modern office suite software, with emphasis on computer-aided dispatch systems and public safety databases, including a two-way radio system and 9-1-1 telephone system.


Ability to:
pass an online, computer-administered skills and ability test, and pass a psychological examination.


speak and write English effectively, including using an appropriate and effective tone of voice and other speech characteristics to give clear instructions.

make detailed analyses of data and information and make recommendations.

successfully complete the 80-hour Commonwealth of Virginia Telecommunication course.


If the employee is new to the Airport's Authority, the employee must be able to pass a comprehensive medical examination including drug screening, vision, and a psychological examination.


PREFERRED QUALIFICATIONS
Certifications as a NCIC\VCIN Operator.

Experience as a Public Safety Dispatcher (police/fire/EMS) and skill in the use of emergency communications equipment.

Demonstrated ability to read and interpret maps.

National Incident Management System (NIMS) 100 Series Police/Fire training from the Federal Emergency Management Agency Emergency Management Institute.

Certification in cardiopulmonary resuscitation (CPR) from the American Heart Association (AHA) or equivalent.

Certification in Automated External Defibrillation (AED) from the American Heart Association (AHA).

Virginia Certified Emergency Communications Officer.

Bachelor's degree in the Emergency Services field

EDUCATION
A high school diploma or a Certificate of General Educational Development (GED).

CERTIFICATIONS AND LICENSES REQUIRED


Certification as a VCIN Operator or obtain or recertify VCIN Operator certification within six months of the Date of Hire.


NECESSARY SPECIAL REQUIREMENTS
Works rotating shifts, weekends, and holidays, special Airport Events, and during periods of inclement weather. Shift bids are conducted three (3) times a year and your placement is based on seniority.

May be subject to holdover or recall on a 24-hour basis for essential services and emergencies.

Communicates verbally and in writing and with first responders via radio communications in a high-paced environment.


Work performed in a fast-paced stressful atmosphere with multiple incoming/outgoing calls and communications during peak periods and/or during emergencies requires multi-tasking.

Attends ongoing mandatory in-service, basic, advanced, and specialized training.

Work is typically reviewed in progress and upon completion for quantity, quality, timeliness, teamwork, customer service, and other factors.

A background security investigation will be required for all new hires.

Metropolitan Washington Airports Authority is an Equal Opportunity Employer.| Follow us on Twitter @MWAAcareers.

  • Emergency Communications Technician I

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States Metropolitan Washington Airports Authority Full time

    Compensation Grade:PS11ASalary Range:$25.05-$41.33Opening Date:April 10, 2024Closing Date:Please Note: All job announcements close at 11:59 p.m. of the day before the posted closing date.As an Entry-Level Emergency Communications Technician I, you will receive and create calls for service, both emergency and non-emergency, and enter them into the Computer...

  • Gastroenterology Tech III

    Found in: beBee jobs US - 1 week ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Provides advanced technical support, such as ERCP's and EUS's, for physicians and provides advanced care to patients during endoscopic procedures. Assists in the training of the Gastroenterology Technician I's and II's in the advanced technologies.EducationHigh School Diploma or GED required Specialized and/or advanced clerical, technical or other...

  • Clinical Pharmacist II

    Found in: beBee jobs US - 1 week ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    MedStar Washington Hospital Center is actively recruiting for a Clinical Pharmacist II to join their team in Washington, DC. Prior Emergency Medicine, NICU, and/or Oncology experience preferred. This position will work a rotating schedule as well as rotating weekends. Current PGY1s are welcome to apply. Collaborates and consults with physicians, nurses, and...

  • Communications Manager

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States Legislative Branch Full time

    Summary This position is located in the Business Continuity and Disaster Recovery (BC/DR) business unit. BC/DR provides business continuity planning, contingency response, and continuity of operations support, as well as improvements and enhancements to technical infrastructure, systems, information security, emergency communications, and business...

  • Emergency Medicine Full-Time position in Washington, District of Columbia

    Found in: beBee jobs US - 1 week ago

    Washington, Washington, D.C., United States ICON Medical Network Full time

    Emergency Medicine Physician - Part-time or Full-time - Permanent Positions Near Washington, DC Locations: Luray, Woodstock, Front Royal, and Winchester Can commute from Washington, DC Partnership Track after 2 years 8hour, 10hour, 12hour, or 24hour shifts available depending on location Privately owned. Level II Trauma Center EPIC EMR- $235 - $250 per hour...

  • Emergency Management Specialist

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States Legislative Branch Full time

    Summary The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment. Duties Responsibilities...

  • Emergency Management Specialist

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States Department Of Homeland Security Full time

    Summary The ideal candidate must have experience supporting the delivery of IHP assistance in response to Presidentially declared disasters for Individual Assistance, basic understanding of laws, regulations, and policies relevant to Individuals and Household Programs, strong communication skills, and experience supporting the development and delivery of...

  • Construction Manager II

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States Tekwissen LLc Full time

    Position Construction Manager II Duration 6 Months Location Washington DC Overview TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our Client is a multinational networking and telecommunications company. The company offers services software and infrastructure in information and communications...

  • Clinical Research Coordinator II

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    We are actively recruiting for experienced Clinical Research Coordinator IIs to join MedStar Health Research Institute in Washington, DC. Current teams with openings are Neurology and Oncology. Implements and coordinates research and administrative procedures for the successful management of clinical trials. Performs diverse administrative duties requiring...

  • Accountant II

    Found in: beBee jobs US - 1 week ago

    Washington, Washington, D.C., United States B. F. Saul Company Full time

    Founded in 1892, B. F. Saul Company has been one of the most successful privately-owned real estate companies in the United States. Our growth has been the results of a commitment to exacting standards and the belief that knowledge of the marketplace, when paired with the ability to commit to substantial resources, will bring exceptional rewards. B. F. Saul...

  • medical records technician

    Found in: beBee jobs US - 1 week ago

    Washington, Washington, D.C., United States Non-Departmental Agency Full time

    Summary The primary purpose of this position is to provide medical administrative support, facilitating Resident care through documentation of medical information, retrieval, records analysis, record retention disposition and maintenance of Resident records. Duties As a MEDICAL RECORDS TECHNICIAN, you will:Accept and review individual Resident medical...

  • Communications Officer

    Found in: beBee jobs US - 1 week ago

    Washington, Washington, D.C., United States IMF - International Monetary Fund Full time

    Work for the IMF. Work for the World.Job SummaryThe Communications Officer reports to the Division Chief of the Security Services Division and will work with colleagues both inside and outside of the Security Services Division to manage the production, quality control, and dissemination of the Division's various communication products. The incumbent will...

  • Emergency Services Dispatcher

    Found in: beBee jobs US - 18 hours ago

    Washington, Washington, D.C., United States USAJobs Full time

    DutiesServe as the liaison within the Control Center. Report accidents and file required paperwork involving the equipment, vehicle, and human resources dispatched. Answer, evaluate, and prioritize incoming telephones calls. communicating effectively with various callers to obtain complete information to determine urgency and need for dispatching police,...

  • Supervisory Emergency Management Specialist

    Found in: beBee jobs US - 1 week ago

    Washington, Washington, D.C., United States Department Of Homeland Security Full time

    Summary The ideal candidate for this position is a subject matter expert in the laws, regulations, and policies of FEMA's Public Assistance (PA) program, has a proven track record of leadership, and strong analytic and communication skills. Duties What will I do in this position if hired?In this Supervisory Emergency Management Specialist (Recovery)...

  • Pharmacy Technician

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Assists pharmacist(s) in all areas of pharmacy operations, including prescription preparation, sales transactions, customer service, and purchasing and inventory maintenance.MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting...

  • Support Services Specialist-PRN Hours

    Found in: beBee jobs US - 1 week ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Performs a variety of tasks for the departments within support services including, but not limited to transporting patients and items, delivering linen, food, equipment and medical supplies, receiving medical supplies and/or equipment, patient room cleaning, trash and soiled linen pick-up, assisting in maintaining all areas of the Food Service department in...

  • Community Hlth Outreach Worker

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Works closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for members to improve their health and general well-being through education and provision of coordination of care and services. Works in community-based settings, including patient's...

  • Drug Testing Technician

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States Court Services And Offender Supervision Agency For Dc Full time

    Summary The position serves as the Drug Testing Technician, located in the Office of Community Supervision and Intervention Services within Court Services and Offender Supervision Agency for the District of Columbia (CSOSA). CSOSA provides community supervision of adult offenders released by the DC Superior Court or the United States Parole Commission on...

  • Library Technician

    Found in: beBee jobs US - 2 weeks ago

    Washington, Washington, D.C., United States Legislative Branch Full time

    Summary The position serves as Cataloging Technician in the Literature Section, located in the U.S. Programs, Law, and Literature Division, Acquisitions and Bibliographic Access Directorate at the Library of Congress (LC). The position reports to the Section Head of the Literature Section and performs technician duties for cataloging and distribution of the...

  • Special Police Officer

    Found in: beBee jobs US - 5 days ago

    Washington, Washington, D.C., United States Non-Departmental Agency Full time

    Summary Gallery Protection Officer II are armed and commissioned as United States Special Police Officers, have arrest authority, normally serve in uniform and when necessary wear plain clothes in the performance of his/her duties. They serve in various assignments over a period of time, during hours when the National Gallery of Art is open to the public...