Night Manager

3 weeks ago


Austin, Texas, United States Four Seasons Hotels and Resorts Full time
About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A lakeside retreat as unique as Austin itself. Austin's particular brand of cool is evident in every detail of our downtown Hotel, from local art to Texas-inspired spa treatments. Come for our incredible margaritas and saltwater pool, then stay for lawn games, miles of lakeside trails and spacious rooms overlooking idyllic Lady Bird Lake.

About the role
Four Seasons Hotel Austin is seeking a Night Manager to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance.

What you will do

Are you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you The Night Manager is a central part of the Front Office Team. The Night Manager is a central part of the Front Office Team. This position manages the staff of the hotel during the overnight shift, responding to guest requests and ensuring standards are met. The Night Manager ensures that staff are highly trained, motivated and supervised. The Night Manager manages a variety of positions on the Overnight and is responsible for understanding the hotel operation as a whole. We are looking for candidates with previous hotel management experience, who have excellent personal presentation and interpersonal skills, sound problem solving ability and proficiency in Hotel Property Management Systems including Opera. Fluency in reading, writing, and spoken English is also required.

What you bring
  • Previous experience of 2 years required in the Hospitality Industry and Rooms Division, preferably with at least one year in supervisory role and Front Desk knowledge.
  • Strong business acumen, work ethic and communication skills.
  • Ability to develop and grow employees into Supervisory and Management positions.
  • US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.
What we offer:

COMPLIMENTARY
  • Medical, Dental and Vision Insurance after 30 days
  • Room night stays at Four Seasons Worldwide
  • Employee meals prepared by the Four Seasons Culinary Team
  • Dry cleaning and alteration of employee uniforms
  • Parking in Downtown Austin during work shifts
DISCOUNTED
  • Discounted public transportation options
  • Four Seasons beds and bedding
  • Gold's Gym membership
ADDITIONAL
  • Vacation, Sick, Twelve (12) Paid Holidays
  • 401k participation with a company matching program
  • 100% Company-Paid Parental Leave
  • Growth opportunities within Four Seasons
Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our Rooms Operators Managers to be flexible in working mornings, evenings, weekends and holidays.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
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