Slot Technician

4 days ago

Danville, Virginia, United States Caesars Entertainment Full time
JOB SUMMARY:

Maintains, installs, converts, and configures slot machines on assigned shifts according to departmental plans. Participates in a team-oriented environment.

ESSENTIAL JOB FUNCTIONS:
  • Exhibits a friendly, helpful, and courteous manner when dealing with our guests and fellow associates, assuring that optimum guest service is maintained.
  • Performs daily or as scheduled, preventative maintenance on gaming devices of a predetermined number of validator units, ticket printers, and card readers as specified by the slot performance supervisor.
  • Consistently follow machine entry procedures and repair procedures to proactively identify or prevent future equipment problems.
  • Maintains and repairs electronic circuitry of all Slot Operations related equipment.
  • Safeguards all assigned assets upon installation, build, conversion, or reconfiguration.
  • Uses approved electronic test equipment when repairing or maintaining gaming devices.
  • Properly diagnose faulty equipment and troubleshoot to the sub-system level. (Hopper, Comparator, MPU Board, etc.)
  • Safely and effectively operate shop equipment including hand tools, welding equipment, soldering equipment, and test equipment. Maintained proper documentation on department repair logs, shift logs, daily shift reports, and J.M.R.s.
  • Knows and complies with the gaming compact, and any other regulatory requirements necessary.
  • Knows and complies with company and departmental standard operating procedures.
  • Maintains the shelf validator stock, the shelf ticket printer stock, and the shelf card reader stock in the slot performance shop at the predetermined quantities.
  • Complete projects and machine move as assigned.
  • Interacts with other departments exhibiting a professional, courteous approach.
  • Assisting with validator software upgrades as they are released by the vendors.
  • Other duties as necessary to improve the operational direction.
EDUCATION and/or EXPERIENCE:
  • High School graduate or equivalent required.
  • Associate degree from a college, university; or trade school; or two years related experience and/or training; or equivalent combination of education and experience. (preferred)
  • One year of Slot department experience is strongly preferred. Must be able to obtain and maintain the appropriate license through the Virginia Lottery.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
  • Must be able to maneuver in and around the casino and public areas.
  • Must be able to walk, bend, stoop, and reach above your head and must be able to sit or stand for prolonged periods.
  • Must have manual dexterity and coordination to operate office equipment, and handle currency, coins, and keys.
  • Must be able to respond calmly and make rational decisions when dealing with difficult guest and employee conflicts.
  • Must be able to speak distinctly and persuasively to others.
  • Must be able to respond to visual cues and be able to distinguish between colors.
  • Must be able to tolerate and work in areas containing secondhand smoke loud noises, bright lights, and dust.
  • Ability to differentiate between various denominations of currency & coin.

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