Executive Accounts Specialist

2 weeks ago

Minneapolis, Minnesota, United States University of Minnesota Twin Cities Full time

This position is a part of the University Services Finance organization. University Services Finance oversees all financial activities within University Services, a division of the University of Minnesota responsible for campus operations, including Facilities Management, Capital Project Management, Health and Safety, Planning, Space and Real Estate, Public Safety, and Auxiliary Services. The finance department is responsible for rate development, capital budgeting, accounts payable/receivable, general budgeting, payroll, financial analysis and reporting, legislative reporting, utility accounting (including purchasing strategy, billing, and rate development), project accounting, debt compliance and general problem solving.


This position supports Parking & Transportation Services (PTS), a self-supporting unit of the University of Minnesota within Auxiliary Services. The department is responsible for the administration, operation and maintenance of reliable and efficient transportation services on the Twin Cities campus including transit, parking, Fleet, streets, walkways and way-finding. Fleet Services is a division of Parking and Transportation Services (PTS) and considered an Internal Sales Organization (ISO). Fleet Services handles compliance documentation for over 1,300 University vehicles or licensed equipment and administers the fuel credit card, vehicle insurance and safety.

Responsibilities

A/R Billing and Review; GL Financial Statement Postings 40%

• Perform parking and Metropass patron customer account maintenance by managing contract payroll deductions for system interface batch upload to University Central Payroll. Perform patron contract analysis for necessary debit or credit adjustments given contract account transfers.

• Process internal Auxiliary Services billing to University departments and external billing for contract customers who partner with PTS to include Fairview, University of Minnesota Physicians, Graduate Hotel, and others via the PeopleSoft billing module.

• Monitor and investigate both internal payroll and externally billed customer accounts for necessary adjustments to include sending delinquent account holders to external collections via Central A/R.

• Coordinate with Student Accounts Receivable / University One Stop for adjusting student accounts that are eligible for select fee waivers or are misstated by incorrect PTS product transaction charges or payments.

• Partner with PTS Contract Manager to work as point person / provide support for PTS Customer Service staff on parking patron customer account setup, corrections and other accounts receivable issues to eliminate or minimize costly data errors to customer accounts.

• Monitor timeliness and completeness of Customer Service daily point-of-sale closings.

• Run and analyze the end of month accounts aging analysis and compare as needed to PeopleSoft reports.

• Calculate / post to the PTS JD Edwards general ledger monthly contract and public revenue and deferred revenue accruals and distributions for inclusion in management financial statements.

• Calculate for the PeopleSoft general ledger monthly revenue distributions and recognitions

PTS A/R Customized Software Applications Maintenance 25 %

• Work with PTS Accountant to update and maintain customized A/R, cash control and inventory database file structure, and corresponding Excel file structure job aids. Design, test, and post into to live production.

• Create, update and maintain all aspects of database procedure manual documentation

• Function as point of contact for parking and alternative transportation management to update facility inventory in database.

• Work with PTS Accountant and IT Crystal Report writer (Business Analyst) to develop and incorporate new Crystal reports into multiple Finance business processes.

PTS Finance Audit Control, Annual Budgeting, and Year-End Team Participation 20%

• Analyze, forecast, compile and complete the department budget calculations for contract revenue and for various expenses as assigned.

• Provide audit and reconciling controls to the hangtag, coupon, and parking ticket product inventory on hand by performing periodic physical inventory and booking adjustments to perpetual book inventories and reporting results to Finance management.

• Assist with PTS fiscal year-end duties

Customer Service 15%

• Perform as PTS Billing Specialist to work with University Central A/R staff, Controller's Office staff, Dental unit administrators, Intercollegiate Athletics contacts on customer inquiries and communicate directly with external corporate and individual customers regarding billings.

• Respond to customer inquiries forwarded from PTS Customer Service to solve account issues / concerns of external staff/faculty (Payroll deduction), student (Student Accounts Receivable charges) and internal PeopleSoft (department charges) customer's parking contract or bus pass contract accounts.

• Treat colleagues and department employees fairly, respectfully and professionally.

This job may be designated as essentail

The employer retains the right to change or assign other duties to this position

Minimum Qualifications:

• High school diploma/GED and four years of general accounts transaction experience. Training or additional education may be substituted for some of the years of experience.

• Experience with integrated accounting General Ledger database system such as PeopleSoft or JD Edwards.

• Experience with research and resolving (reconciliation) account transaction problems.

• Customer Service experience.

• Intermediate Excel spreadsheet experience.
Preferred Qualifications:

• Detail oriented; strong analytical and organization skills.

• Ability to handle multiple tasks and meet strict deadlines in a team-oriented work environment.

• Effective verbal and written communication skills.

• Knowledge of University policies and procedures.

• University of Minnesota accounting experience.

• Budget preparation and year-end close experience.

Regular attendance is an essential qualification for this position

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