Reliability Specialist

3 weeks ago

Pasadena, California, United States Flowserve Corporation Full time

Company Overview:

If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve's culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role Summary:

The Reliability Specialist role will have a focus on the application, manufacture, repair installation and operation of Flowserve pumps and seals at targeted customers. In this position the Reliability Specialist will be challenged with regular activities to provide technical support and recommendations for repairs, upgrades, and replacement of equipment at customer facility to assist with day to day as well as long term operations. The Reliability Specialist is actively engaged in troubleshooting equipment and implementing solutions on-site at customer facilities in conjunction with providing technical support during implementation of solutions via the Flowserve Quick Response Centers in assigned region.

Responsibilities include:

  • Responsible for identifying opportunities for pump upgrades, repairs, re-rates, and replacement opportunities
  • Responsible for assisting the Customer and Flowserve team in recommendations, training and presentations to Customer personnel concerning reliability issues and opportunities for improvement
  • Assist Customer in the review of equipment failures and recommended corrective actions
  • Assist in the supervision of the repair and rebuild of pumps in both the Customer shop and Flowserve repair facilities
  • Consult as necessary with installation, start up and equipment operation
  • Complete a historical assessment of Bad Actor equipment failures including, data gathering, installation and operational review etc.
  • Assist with tracking Key Performance Indicators for pump and seal failures
  • Technical support to capital project group for all matters relating to centrifugal pumps
  • Act as liaison between Nova site and Flowserve facilities associated with pump repairs, re-rates, and upgrades accordingly
  • Facilitate recommendations for solutions associated with pump upgrades, rerates, and/or repairs commensurate with Flowserve offerings
  • Facilitate repair work scopes and best practices associated with OEM and Non-OEM repairs
  • Communicate the needs of customers to Flowserve and be the customers' primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.
  • Act as liaison between Customer and Flowserve's sales engineers, reliability engineers, customer service, and operations teams
  • Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, and engineering analyses
  • Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment
  • Implement and administer the mechanical seal standardization and customer specification process
  • Help organize and ensure monthly "Bad Actor" meetings to maintain visibility on equipment performance
  • Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed
  • Maintain data regarding customer equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation
  • Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files

Requirements:

  • Industry experience, specifically with mechanical seals and centrifugal pumps, will be considered in lieu of education
  • 5+ years' experience with mechanical seals, auxiliary systems, and centrifugal pumps
  • Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal pumps
  • Understanding of the aftermarket service processes associated with pump upgrades, repair, and replacement
  • Must have a strong customer focus and project a positive corporate image
  • Must be a team player, able to problem-solve and work constructively with customers and co-workers
  • Excellent verbal and written communication skills
  • Computer literate and savvy
  • Must be a well-organized self-starter who can accomplish goals and objectives in a timely manner and without close supervision
  • Local travel using personal vehicle
  • Some physical activity required (e.g., light lifting, walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities)
  • This role will require the candidate to meet certain medical and physical requirements in order to perform duties at customer operating facilities

Preferred Qualifications:

  • Mechanical Engineering or equivalent technical degree preferred

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits

Req ID : R-9987

Job Family Group : Operations

Job Family : OP Field Service

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.


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