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customer service representative

3 months ago

Spokane, Washington, United States Spherion Full time

Spherion Staffing is looking to fill 2 immediate Customer Service Representatives to assist with busy season for approximately 2 months. In this role you will be managing customer communications on Service Projects, coordinate scheduling for Service Assets to support Service Projects, build and maintain effective relationships with both internal and external customers.

Responsibilities:
Manage all customer communication on Service Projects
Provide a customer service experience that delights our customers
Coordinate all scheduling of Service Assets (Techs) to support Service Projects
Build and maintain effective relationships with stake holders, both internal and external
Place materials orders to support Service Projects ??? Ensure on-time delivery
Produce and distribute post-call Status to internal and external stakeholders
Lead/Support development and implementation of new processes, and process improvements

Working hours: 8:00 AM - 5:00 PM

Skills:
Bachelor's or Associate degree preferred

Education:
Associate

Experience:
1-4 years

Qualifications:
2-4 years working in a Customer Experience environment
Good communication skills both verbal and written
Ability to work independently
Ability to learn and engage in a fast-paced environment

Apply online

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

Manage all customer communication on Service ProjectsProvide a customer service experience that delights our customersCoordinate all scheduling of Service Assets (Techs) to support Service ProjectsBuild and maintain effective relationships with stake holders, both internal and externalPlace materials orders to support Service Projects ??? Ensure on-time deliveryProduce and distribute post-call Status to internal and external stakeholdersLead/Support development and implementation of new processes, and process improvements

experience

1-4 years

skills

Bachelor's or Associate degree preferred

qualifications

2-4 years working in a Customer Experience environmentGood communication skills both verbal and writtenAbility to work independently Ability to learn and engage in a fast-paced environment

education

Associate