STEPS Patient Relations Assistant PRN

2 months ago

Lexington, Kentucky, United States University of Kentucky Full time

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitleSTEPS Patient Relations Assistant PRNRequisition NumberTE08275Department Name7E100:NURSING INSTRUCTIONWork LocationLexington, KYSalary Range$16-20 per hourType of PositionTemporaryPosition Time Status Part-TimeRequired EducationRequired Related ExperienceRequired License/Registration/CertificationPhysical RequirementsAble to sit and stand forlong periods of time and carry up to 20 lbsShiftMon-Tues, Wed and Fri 7:30-4pm Thursday 9:30-6pm, as neededJob SummaryProficient patient registration and fluent in EPIC. Use electronic tools to ensure patient insurance eligibility. Recognition and initial resolution of errors in computer systems. Ensuring the accuracy of patient registrations. Establish coordination of benefits. Collect insurance copays and fees for services not covered by insurance. Respectfully acknowledge, greet patients, & answer phones according to established guidelines. Proactively identify opportunities to provide a positive patient experience. Schedule and reappoint patients accurately according toscheduling protocol Schedule ancillary/diagnostic tests. Ensuretimely and appropriate follow-up with patients or referringphysicians on all appointment requests. Able to change and blockproviders' schedules within EPIC.Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply08/02/2024University Community of InclusionThe University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.

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