VIP Table Runner

Found in: beBee jobs US - 2 weeks ago


San Diego, California, United States Hard Rock Hotel San Diego Full time
Job Summary

The VIP Table Runner is responsible for providing superior guest service. The ideal candidate loves making small talk while escorting our VIP guests to their designated tables and ensuring their time with us is outstanding. Service should be consistent with 4 Diamond Standard rating. All duties and assignments are to be performed according to departmental and Hard Rock company standards.

ResponsibilitiesQualificationsHigh school diploma/GED preferred
Flexible schedule, particularly for weekend/evening shifts
1+ years customer service experience, preferably in the hospitality industry
Ability to work 6+ hours on your feet at a time
Ability to lift 30 pounds when needed.
Advanced time management experience
Friendly, open disposition
Team player who looks for ways to help out other employees whenever needed
Must be available to work holiday's
CA Responsible Beverage Server Certfication
Job ResponsibilitiesGreet customers as soon as they walk through the door
Provide patrons with accurate wait-time estimates during busy periods
Maintain a neat, organized front-of-house environment
Seat guests and inform server of all needed information
Assist with opening/closing tasks and side work as needed
Learn beverage menu
Rotate seating between different sections to ensure even workloads for staff
Answer phones and schedule reservations with large parties
Take direction from, assist in any way operationally the Operational Managers, VIP Hosts and Podium Manager's during all activations.
Source: Hospitality Online
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