Field Asset Protection Manager

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When you join the CHEF'STORE team you'll notice that you keep encountering the same smiling faces. Many of our employees have been with us for 20 years or more. We value employees who care about the relationships they build with our customers, know the ins and outs of our stores, are ready to offer cost-saving tips, and help customers find exactly what they're looking for. At CHEF'STORE, our employees are our most important asset.

The Field Asset Protection Manager is the key position in the Asset Protection Department, and an important retail Support Partner. The FAPM is responsible for the protection of the brand across all sales channels by providing training and coaching to create a safe work environment, investigating incidents of fraud, theft, unknown Shrink, policy violations, allegations of wrongdoing, or any other activities that have or potentially could adversely affect the retail channel profitability. This role is responsible for the timely and comprehensive training of all District Managers, Human Resource Partners, Retail Store Managers, and Retail Store Associates on all elements of retail safety, security, store loss and inventory management practices for CHEF'STORE within their region, area, or market of responsibility. Store visits will be conducted by the FAPM to carry out audits, evaluate compliance to employee safety, merchandise protection, and physical security standards within each of their assigned store locations.

The Field Asset Protection Manager has been segmented as a Remote Region-based role, which means that one must travel to multiple sites as needed and live within the assigned Region which is the Southeast (near or within the following states NC, SC, VA, AZ, or MD).

RESPONSIBILITIES

• Develop, coordinate, and implement corporate Asset Protection strategies for all operating business units.
• Provide Asset Protection, environmental health, and safety services to store operations.
• Manage contract vendor services and expenses for the assigned areas.
• Develop and maintain key relationships with internal executive management, law enforcement agencies, governmental compliance agencies (local and State) and other professional organizations.
• Collaborate with cross functional groups to ensure process compliance with all corporate program standards and achieve maximum results.
• Also responsible for other Duties/Projects as assigned by business management as needed.
• Oversee investigations involving theft, fraud, policy violations, crimes against people/property, drug abuse, and human resources related matters as required.
• Manage documentation, evidence collection and retention, and testimony in support of investigations, enabling the company to make well-informed decisions.
• Assist in the management and maintenance of Asset Protection systems, case management, Exception reporting, CCTV, etc.
• Provide ongoing training, development, and presentations in Asset Protection for Store Managers.
• Maintain Emergency Guidelines binder for Store Operations.
• Conduct shrink investigations in shrink challenged stores.
• Communicate all incidents to the Direct of Asset Protection

SUPERVISION :

• N/A

RELATIONSHIPS

• Internal: The incumbent is required to interact with all employees at all levels of responsibility throughout the company.
• External: The incumbent is required to interact with customers and other service providers including Alarm Vendors, Uniformed Security Services, Locksmith Services, CCTV services, Shopping Cart Services, etc.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, regular overnight travel is required.
• Exposure to outside weather conditions which can include inclement weather.
• Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed.
• The noise level in the work environment is usually moderate.

MINIMUM QUALIFICATIONS

• 4+ years' operating experience in the retail or public sector
• 4+ years of Retail loss prevention experience &/or retail fraud investigation and reporting
• Proven ability to maintain the integrity of confidential information.
• Exhibit solid understanding of individual and department goals as well as an in-depth understanding of business operations.
• Knowledge of computers with the ability to learn the CHEF'STORE proprietary software and applications utilized to perform duties.
• Must have valid driver's license and ability to drive a vehicle.
• Ability and willingness to travel and stay overnight as necessary (air travel may be required)
• Ability to work nights, weekends, and holidays appropriate to retail business as needed.
• Travel: 50%-75%

Certifications/Training

• CPP, CFI, LPC and WZ certifications highly desirable

Licenses

• N/A

PREFERRED QUALIFICATIONS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and General public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to apply concepts of basic algebra.
• Ability to use Microsoft Office software, (Outlook, Excel, Word, PowerPoint).
• Knowledge of POS systems and exception software such as Agilence, XBR, and Retail Expert is highly desirable.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

EDUCATION

• Bachelor's degree or equivalent combination of education and experience required.

PHYSICAL QUALIFICATIONS

• Must be able to perform the following physical activities for described length of time

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EOE* Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status *

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US Foods is one of America's great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit to learn more.

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US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

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EEO is the Law poster supplement is available here ) .

Pay Transparency policy statement is available here ) .

US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.