Head of First Line Risk and Monitoring

2 weeks ago


San Francisco, California, United States Block Full time

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at
Job Description
Cash App is seeking a Head of First Line Risk and Monitoring to build and scale a world class first line risk management program.
This individual - reporting directly to Cash App's Chief Operating Officer -is tasked with overseeing the first line of defense against potential risks across Cash App's ecosystem. The successful candidate will play a crucial role in building and leading this team, implementing robust testing and monitoring processes, and collaborating across Cash Business, Product, Machine Learning, Compliance, and Counsel teams to enhance Cash App's risk management capabilities.
This is a critical role that will have outsized impact as Cash App seeks to build two-sided trust with customers and develop the next generation social bank in the United States.
You will:

  • Build and lead a team responsible for identification, assessment, and mitigation of risks across the first line of defense
  • Define, measure, and monitor first line activities across Product and Business
  • Drive investigations and evaluations of risk and dashboards with dedicated analytics resources
  • Influence & partner with Cash Product, Business, Compliance, and Counsel teams to implement potential enhancements
  • Work closely with senior leadership across second line of defense functions
  • Manage global strategic partner and regulator relationships from the first line perspective, supporting ongoing management, audits, and inquiries
  • Regularly engage with and present to the Block Board of Directors and Cash App's executive leadership team
  • Cultivate and embed a strong enterprise risk management culture across the business
  • Constantly stay informed about all business risks and customer behavior - both current and emerging


Qualifications
You have:

  • 12-15+ years of experience as a risk professional at a payment/e-money institution, FinTech, financial services firm and/or professional service firm serving financial institution clients
  • Creative problem-solving skills and a metrics-driven approach to create substantiated solutions
  • World-class communication skills and the ability to present complex information in a simple and clear manner
  • Experience managing projects and scaling processes with company growth
  • A strong track-record of growing and leading teams at scale
  • Ability to reason about against competing priorities and structure roadmaps to have outsized impact on a business


Qualifications
You have:

  • 12-15+ years of experience as a risk professional at a payment/e-money institution, FinTech, financial services firm and/or professional service firm serving financial institution clients
  • Creative problem-solving skills and a metrics-driven approach to create substantiated solutions
  • World-class communication skills and the ability to present complex information in a simple and clear manner
  • Experience managing projects and scaling processes with company growth
  • A strong track-record of growing and leading teams at scale
  • Ability to reason about against competing priorities and structure roadmaps to have outsized impact on a business


  • San Francisco, California, United States Cash App Full time

    Job DescriptionCash App is seeking a Head of First Line Risk and Monitoring to build and scale a world class first line risk management program.This individual - reporting directly to Cash App's Chief Operating Officer -is tasked with overseeing the first line of defense against potential risks across Cash App's ecosystem. The successful candidate will play...


  • San Francisco, California, United States Block Full time

    Company DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

  • Head of Compliance

    2 weeks ago


    San Francisco, California, United States Cardless Full time

    At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers. We've launched 9 credit cards, including for the largest mall operator in the U.S. and the largest airline in South America. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card...


  • San Francisco, California, United States SoFi Full time

    Employee Applicant Privacy Notice Who we are:Shape a brighter financial future with us.Together with our members, we're changing the way people think about and interact with personal finance.We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The...


  • San Francisco, California, United States LINE San Francisco Full time

    About our BrandMore than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities....


  • San Francisco, California, United States Airwallex Full time

    Airwallex is a global payments fintech company transforming the way businesses move and manage money globally. We have built a global financial infrastructure platform to help businesses transact, collect and pay across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system. We've grown to 13 global locations...


  • San Francisco, California, United States SoFi Full time

    Employee Applicant Privacy Notice Who we are:Shape a brighter financial future with us.Together with our members, we're changing the way people think about and interact with personal finance.We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The...


  • San Francisco, California, United States Cardless Full time

    At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers. We've launched 9 credit cards, including for the largest mall operator in the U.S. and the largest airline in South America. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card...


  • San Francisco, California, United States City and County of San Francisco Full time

    Job DescriptionThe City Performance TeamWithin the Controller's Office, City Performance is made up of 38 individuals committed to public service. Our team members come from different professional backgrounds, bringing a variety of skill sets, policy area expertise, and interests to work collaboratively to improve local government. City Performance's goals...

  • Line Cook

    7 days ago


    San Francisco, California, United States Homecooking Sm888 Inc Full time

    Benefits:Company partiesEmployee discountsFlexible scheduleFree food & snacksFree uniformsHealth insuranceBenefits/PerksFlexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesJob Summary We are seeking a Line Cook to join the team at our busy restaurant. In this position, you will be responsible for using high-quality ingredients to...

  • Risk Policy Manager

    6 days ago


    San Francisco, California, United States Square Full time

    Job DescriptionWe are looking for an experienced Policy Manager to join our dynamic risk leadership team. You will report directly to our Head of Risk Policy, leading a team of Policy Program Managers responsible for creating and implementing a roadmap to preserve the trust and integrity of the Square ecosystem. You should have an expertise in risk...


  • San Francisco, California, United States argenx Full time

    The CDML is accountable for all Data Management aspects of the assigned compound and/or indication from initiation till closure of activities ensuring that clinical data completeness, accuracy and consistency meet the standards of quality for analysis and reporting to regulatory bodies, compliant with the local and global regulations. The CDML function...

  • Head of Design

    6 days ago


    San Francisco, California, United States Metronome LLC Full time

    About UsMetronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them...


  • San Francisco, California, United States GAP INC. Full time

    About Gap Inc.Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to...

  • Security Agent

    6 days ago


    San Francisco, California, United States LINE San Francisco Full time

    About our BrandMore than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities....

  • Director of Rooms

    6 days ago


    San Francisco, California, United States LINE San Francisco Full time

    About our CompanyMore than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling...

  • Director of Finance

    6 days ago


    San Francisco, California, United States Live Oak School Full time

    Live Oak School, a K-8 independent school in the heart of urban San Francisco, believes that the best learning happens when students are actively engaged in the process — thinking deeply, exploring ideas, and trying on strategies for solving problems. The school's approach to teaching and learning is deeply rooted in progressive tradition and informed by...

  • Line Cook

    6 days ago


    San Francisco, California, United States Sage Hospitality Group Full time

    Why us?PLS on Post.Burgers, Shakes & Beer.Join UsWe believe in the uncommon approach, in the value of the bold, the off- beat, the audacious departure from the norm. PLS on Post offers simple foods, but with a twist – classic burgers and shakes spiked with an inventive mix of ingredients; a mood that's both retro and contemporary.Job OverviewCook delicious...


  • San Francisco, California, United States Drew School Full time

    The Drew School , a member of the Bay Area Conference, invites applications for the Girls Frosh Volleyball Head Coach position. Drew School seeks a candidate whose experience will contribute to the School's commitment to diversity and inclusiveness. Please note, this position is temporary/seasonal. This position will be starting in August 12, 2024 and...


  • San Francisco, California, United States Drew School Full time

    The Drew School , a member of the Bay Area Conference, invites applications for the Girls JV Tennis Head Coach position. Drew School seeks a candidate whose experience will contribute to the School's commitment to diversity and inclusiveness. Please note, this position is temporary/seasonal. This position will be starting in August 12, 2024 and ending...