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Admissions Coordinator

4 months ago

St Petersburg, United States Johns Hopkins Medicine Full time

Admissions Coordinator Position Summary:

Admissions Coordinator is responsible for conducting comprehensive data validation. Data validation components include insurance verification, patient demographics, determining legal guardianship and point of service collections. This position requires integral communication with patients, insurance companies, department administrators, physicians and other departmental staff to ensure the ideal patient experience.

Admissions Coordinator Key Accountabilities:

  • Gathers, validates, and documents required registration data; obtains all required forms and signatures to properly identify the legal guardian and insurance plans
  • Verifies and documents eligibility and benefits for all third party payers to ensure proper reimbursement for services
  • Obtains complete and accurate demographic and billing information by identifying the correct insurance plan and subscriber information to ensure proper reimbursement for services
  • Resolves all patients' financial issues, including arrangement for patient responsibility, i.e. state or federal programs, self-pay, or payment plan, to ensure proper reimbursement for services
  • Accurately interprets insurance verification in order to communicate benefit information to the responsible party for point of service collections
  • Collects time of service payments and any prior balances related to patient responsibility
  • Provides an excellent patient-centered experience to physicians, coworkers, patients and families and all other internal and external customers

Work Hours: Full-time, 40 hours/week, Evening Shift

Hours: 2:00pm-12:30am, every other weekend work requirement and 3-4 holidays/year

Work Location: St. Petersburg, FL

Admissions Coordinator Qualifications:

  • A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement
  • 1 year minimum experience in insurance verification and interpretation, billing and collections, and a comprehensive understanding of managed care contracts preferred
  • 1 year minimum of healthcare experience working for a health plan, physician practice, surgery center or hospital setting preferred
  • Knowledge of county, state, and federal programs such as Medicaid and Medicare

Johns Hopkins Health System and its affiliates are drug-free workplace employers. We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.