Specialist, Premier Service Group
3 weeks ago
Job Summary
Provides technical support and coordination for the Services management function for a specific client or group of clients. Applies complete knowledge, skills, and practices to perform assignments.Job Description
- Participating in problem reviews, root cause analysis, trend analysis and audits.
- Identifying and investigating service-related problems. Implementing or escalating corrections as appropriate.
- Assisting in defining and deploying problem management processes and procedures for specific clients.
- Coordinating activities with other service areas and functions. Developing, documenting and disseminating process changes and improvements.
Job Skills
Active Learning, Adaptability, Communication, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Product ServicesAdditional Job Details
Address:
250 NICOLLET MALL:MINNEAPOLISCity:
MinneapolisCountry:
United States of AmericaWork hours/week:
40Employment Type:
Full timePlatform:
Wealth ManagementJob Type:
RegularPay Type:
SalariedPosted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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