Carrier Success Representative, ND

2 months ago


Williston, North Dakota, United States VORTO Full time

About Vorto
Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-oriented culture that is passionate about the organization's success. Our products have been developed by a world-class engineering team that simplifies complex business problems to a degree where adoption is effortless. We encourage you to visit our careers page and read this blog post to learn more about our culture.
About the Role
Are you passionate about leading operational excellence in an entrepreneurial and dynamic work environment? Are you yearning for an opportunity to utilize your creativity to grow a scaling process? We are looking for a Carrier Success Representative, ND to join us on our journey to facilitate a digital revolution in the B2B supply chain. We are a culture-first organization that works relentlessly to maintain our culture.
The Carrier Success Representative, ND plays a pivotal role in cultivating and enhancing partnerships with large and small trucking companies. This role is central to our strategy of recruiting top-tier carriers, nurturing these relationships to promote growth and retention, and advancing their engagement with our platform. Collaborating closely with the operations team, the representative is instrumental in developing strategies for carrier recruitment and relationship advancement. Additionally, working in tandem with engineering teams, the representative ensures the delivery of an exceptional educational experience, tailored to empower drivers with the skills and confidence needed to excel using our platform. This position is not just about maintaining relationships; it's about fostering a thriving community of carriers who are as invested in our success as we are in theirs.
Essential Duties and Responsibilities:

  • Strategically Recruits Carriers: Proactively identifies and recruits top-tier carriers, guiding them through the onboarding process and assisting with the integration of their drivers onto our platform.
  • Facilitates Comprehensive Onboarding: Oversees and assists carriers and drivers in completing all necessary documentation and procedures required to join the platform, ensuring a smooth and efficient onboarding experience.
  • Leverages Platform Automations: Utilizes platform automations effectively to send timely reminders and important updates to carriers and drivers, enhancing communication and engagement.
  • Ensures Timely Completion of Paperwork: Conducts daily checks to verify that all required paperwork and formalities are accurately completed in a timely manner.
  • Conducts Regular Follow-ups: Implements a structured follow-up schedule with drivers and their clients, including day one, day three, day seven check-ins, and subsequent follow-ups based on customer satisfaction metrics.
  • Analyzes and Acts on KPIs: Regularly reviews key performance indicators (KPIs), devising and executing action plans aimed at reducing driver churn and improving overall carrier engagement.
  • Provides Targeted Education and Support: Educates drivers on average income opportunities, coaching points, and morale-boosting strategies, especially during periods of low demand, to maintain high driver morale and performance.
  • Cultivates and Maintains Lasting Relationships: Actively works to build and maintain enduring relationships with carrier and driver clients, fostering a sense of community and mutual growth.
  • Develops and Implements Growth Strategies: Collaborates with the operations and engineering teams to create and refine strategies for advancing carrier relationships and enhancing the educational experience for drivers.
  • Undertakes Special Projects and Additional Duties: Responsibly handles other duties and special projects as assigned, contributing to the team's overall success and the platform's continual improvement.

Requirements:
Understanding of the recruitment process and dynamics

  • A commitment to excellent customer service
  • Ability to work both independently as well as part of a team
  • Superb interpersonal skills, including the ability to quickly build rapport with customers
  • Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary.
  • Ability to multi-task projects and required tasks in an organized fashion
  • Ability to work in a team environment as well as self-motivated in individual projects
  • Ability to communicate both verbally and written to all levels of the organization
  • 1 year of recruiting, sales, or related experience and/or training
  • Bilingual preferred: written and verbal proficiency in Spanish and English
  • Proficiency in Google Suites (Gmail, sheets, docs) and/or Microsoft Office (outlook, excel, word)
  • Ability to travel up to 75% of the time, working 12-14 hour days

Compensation: $75-80k salary
Benefits:
At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.
We offer a competitive benefits package as well as numerous additional perks, including:

  • Competitive compensation package
  • Paid Time Off and Holidays
  • Health, Dental and Vision Insurance
  • 401(k) retirement plan with company match
  • Flex and Health Savings Plans
  • Company-paid life and short-term disability insurance
  • Company-paid parking or RTD pass
  • Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
  • Tuition Assistance
  • Employee Assistance Program (EAP)
  • Free or discounted legal program
  • Product & Services Discount Program
  • Modern office space in downtown Denver with daily coffee, tea, drinks & snacks
  • We supply the industry's best hardware and productivity software

Vorto is an Equal Opportunity Employer.
The Carrier Success Representative-ND will remain open until a qualified candidate is hire.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.



  • Williston, North Dakota, United States VORTO Full time

    Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create...

  • Travel Nurse RN

    3 weeks ago


    Williston, North Dakota, United States Aureus Medical Group - Nursing Full time

    Aureus Medical Group - Nursing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Williston, North Dakota. Job Description & RequirementsSpecialty: Labor and DeliveryDiscipline: RNStart Date: ASAPDuration: 15 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: Travel Estimated payment breakdown $ $2314.00/wk $972.00-$ in...

  • Compressor Mechanic

    3 weeks ago


    Williston, North Dakota, United States ExxonMobil Full time

    About usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon...


  • Williston, United States VORTO Full time

    About Vorto Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers...


  • Williston, United States Vorto Operations LLC Full time

    Job DescriptionJob DescriptionAbout VortoVorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of...


  • Williston, United States SkyBridge Healthcare Full time

    Type: Computed Tomography Williston , ND   SkyBridge Healthcare is currently seeking Technologist with Computed Tomography experience for a 13-week contract in ND. SkyBridge Healthcare is a premier staffing firm dedicated to matching outstanding talent with exceptional opportunities. Our commitment to excellence and our consultative approach has helped us...


  • Williston, United States Tractor & Equipment Full time

    T&E CAT Rental Store is looking for a Rental Sales Representative for our Williston, ND branch. Our Rental Sales Representatives are experts in selling and leasing our products. Specifically, this role is responsible for renting and selling our CAT product line which includes skid steers, dozers, excavators, loaders, and telehandlers, as well as our 'Allied'...

  • Travel Nurse RN

    1 month ago


    Williston, United States SkyBridge Healthcare Full time

    Type: Labor, Delivery, Recovery and Postpartum Williston , ND SkyBridge Healthcare is currently seeking Registered Nurse with Labor, Delivery, Recovery and Postpartum experience for a 13-week contract in ND. SkyBridge Healthcare is a premier staffing firm dedicated to matching outstanding talent with exceptional opportunities. Our commitment to...

  • Travel Nurse RN

    3 weeks ago


    Williston, United States SkyBridge Healthcare Full time

    Type: Labor, Delivery, Recovery and Postpartum Williston , ND SkyBridge Healthcare is currently seeking Registered Nurse with Labor, Delivery, Recovery and Postpartum experience for a 13-week contract in ND. SkyBridge Healthcare is a premier staffing firm dedicated to matching outstanding talent with exceptional opportunities. Our commitment to...

  • Travel Nurse RN

    2 months ago


    Williston, United States SkyBridge Healthcare Full time

    Type: Labor, Delivery, Recovery and Postpartum Williston , ND SkyBridge Healthcare is currently seeking Registered Nurse with Labor, Delivery, Recovery and Postpartum experience for a 13-week contract in ND. SkyBridge Healthcare is a premier staffing firm dedicated to matching outstanding talent with exceptional opportunities. Our commitment to excellence...

  • Chapter Success Coach

    2 months ago


    Williston, United States BNI Global LLC Full time

    Overview The Chapter Success Coach (CSC), reporting to the Managing Director of their region ensures US CORE chapter and member success. CSCs support chapter growth and ensure every Member has the referral partners they need to be successful. Our most successful CSCs are actively engaged in building relationships, education, accountability, and growth...


  • Williston, United States Tractor & Equipment Full time

    About the Position: T&E CAT Rental Store is looking for a Rental Sales Representative for our Williston, ND branch. Our Rental Sales Representatives are experts in selling and leasing our products. Specifically, this role is responsible for renting and selling our CAT product line which includes skid steers, dozers, excavators, loaders, and telehandlers, as...


  • Williston, United States ACES Healthcare Staffing Full time

    ACES Healthcare Staffing is actively hiring for the following position: Ultrasound Tech-Ultrasound Tech in Williston,ND.Job Details/Requirements: Estimated Gross Weekly Pay: $2948 - $3256Assignment Duration: 13 weeksShift: 5x8 RotatingWeekly Guarantee: 36 hours per weekStart Date: 09/09/2024ACES BenefitsWeekly pay by direct depositHighly competitive pay...

  • Rental Representative

    4 weeks ago


    Williston, United States Tractor & Equipment Full time

    About the Position: T&E CAT Rental Store is looking for a RentalRepresentative for our Williston, ND branch. Our Rental Representatives are experts in renting our entire product line which includes skid steers, dozers, excavators, loaders, telehandlers, generators, air compressors, heaters, and aerial work platforms. In addition, this role will sell our...

  • Retail Merchandiser

    2 months ago


    Williston, United States L&R Distributors Full time

    Job DescriptionJob DescriptionAt L&R we are the designers of the ultimate shopping experience for our customers. We the leading distributor of cosmetics in the USA. We are looking for representatives to service retail stores such as but not limited to Albertson, Safeway, and Kroger in various locations within the West, Central, and East Coast Regions.Retail...


  • Williston, United States ACES Healthcare Staffing Full time

    ACES Healthcare Staffing is actively hiring for the following position: CT Technologist-CT Tech in Williston,ND. Job Details/Requirements: Estimated Gross Weekly Pay: $2614 - $2891 Assignment Duration: 13 weeks Shift: 3x12 Nights Weekly Guarantee: 36 hours per week Start Date: 07/15/2024 ACES Benefits Weekly pay by direct deposit Highly...


  • Williston, United States ACES Healthcare Staffing Full time

    ACES Healthcare Staffing is actively hiring for the following position: RAD Tech-RAD Tech in Williston,ND. Job Details/Requirements: Estimated Gross Weekly Pay: $1950 - $2154 Assignment Duration: 13 weeks Shift: 5x8 Days Weekly Guarantee: 36 hours per week Start Date: 08/26/2024 ACES Benefits Weekly pay by direct deposit Highly competitive pay...


  • Williston, United States ACES Healthcare Staffing Full time

    ACES Healthcare Staffing is actively hiring for the following position: CT Technologist-CT Tech in Williston,ND.Job Details/Requirements: Estimated Gross Weekly Pay: $2816 - $3080Assignment Duration: 8 weeksShift: 3x12 NightsWeekly Guarantee: 36 hours per weekStart Date: 06/03/2024ACES BenefitsWeekly pay by direct depositHighly competitive pay...


  • Williston, United States VieMed Healthcare Staffing Full time

    Start Date: ASAPShift: WeekendsReady to make your next career move? VieMed Healthcare Staffing is a premier staffing agency that specializes in connecting skilled professionals with healthcare facilities, ensuring seamless continuity of care and unparalleled service delivery. We are committed to quality, reliability, and integrity for both our candidates...

  • Travel Nurse RN

    3 weeks ago


    Williston, United States ACES Healthcare Staffing Full time

    ACES Healthcare Staffing is actively hiring for the following position: RN - L&D in Williston , ND. Job Details/Requirements: Estimated Gross Weekly Pay: $ 2079 - $ 2300 Assignment Duration: 13 weeks Shift: 3x12 Rotating Weekly Guarantee: 36 hours per week Start Date: 07/15/2024 ACES Benefits Weekly pay by direct deposit Highly competitive pay packages...

  • Staff Accountant

    2 weeks ago


    Williston, United States Williams County, ND Full time

    Salary: Depends on Qualifications Location : Williston, ND Job Type: Full-Time Regular Job Number: 2024-32 Department: Finance Opening Date: 08/05/2024 Description The Staff Accountant performs basic accounting duties in compliance with Generally Accepted Accounting Principles (GAAP). Duties include assisting with the day-to-day, monthly, and year-end...

  • Staff Accountant

    2 weeks ago


    Williston, United States Williams County, ND Full time

    Salary: Depends on Qualifications Location : Williston, ND Job Type: Full-Time Regular Job Number: 2024-32 Department: Finance Opening Date: 08/05/2024 Description The Staff Accountant performs basic accounting duties in compliance with Generally Accepted Accounting Principles (GAAP). Duties include assisting with the day-to-day, monthly, and year-end...

  • Staff Accountant

    5 days ago


    Williston, United States Williams County, ND Full time

    Salary: Depends on Qualifications Location : Williston, ND Job Type: Full-Time Regular Job Number: 2024-32 Department: Finance Opening Date: 08/05/2024 Description The Staff Accountant performs basic accounting duties in compliance with Generally Accepted Accounting Principles (GAAP). Duties include assisting with the day-to-day, monthly, and year-end...