Med Transition of Care Tech

4 weeks ago

Dallas, Texas, United States Parkland Health and Hospital System Full time


Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care.

By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years.

Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job.

It's our passion.
Primary Purpose


A pharmacy technician who supports patient medication needs for all transitions of care primarily focusing on discharge, clinic and take-home medication needs.

The technician may Interview and advises patients of funding programs for medication reimbursements to begin eligibility determination and assure that all Parkland patients are screened and qualified for available assistance.

The technician will work collaboratively with pharmacists, physicians, advance practice providers, nurses, and care managers to facilitate medication needs at transitions of care.

They will provide direct support to pharmacists and pharmacy staff in packaging and labeling, tracking inventory, maintaining records, and performing clerical duties for medications received from patient assistance or other government programs.

¿

Minimum Specifications

Education

None

Experience

Must have 4 years of pharmacy technician experience. Experience in working in hospitals, medication billing or prior authorizations or patient assistance programs is preferred.

Equivalent Education and/or Experience

May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.

Certification/Registration/Licensure

Must have current registration with the Texas State Board of Pharmacy.

Active Pharmacy Technician Certification Board (PTCB) certification is preferred but not required.

Required Tests for Placement

Skills or Special Abilities

Must be able to pass the Pharmacy math and spelling test with a minimum score of 80%.

Must be able to demonstrate basic knowledge of different drug types.

Must be able to demonstrate basic knowledge of medical and healthcare terminology.

Must be able to demonstrate patient centered/patient valued care.

Must be able to demonstrate a working knowledge of personal computers and standard office software. Basic knowledge of medical software also required.

Must have basic knowledge of public assistance and/or vendor programs and required forms.

Must have knowledge of third party payors and understand managed care and insurance contractual arrangements.

Must be detailed oriented, possess basic mathematical skills, and have sharp analytical skills to resolve financial issues as they relate to multiple groups including third party payors, physicians, patients and Parkland.


Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach.

Must be able to handle potentially stressful situations and multiple tasks simultaneously including instructing and counseling patients regarding Parkland payment policies and public assistance programs.


Must be able to communicate effectively with patients, families, government entities, insurance companies, and Parkland staff.

Must be able to solve problems within the guidelines of established policies and procedures.

Must be able to successfully complete additional job related training when offered.

Bilingual skills preferred.

Responsibilities

Assist patients with medication needs at any transition of care including inpatient, inpatient discharge, clinic administered medications, hospital at home and take-home medications.

Interview and begin the application process for patients who have been identified and referred for medication assistance with Pharmaceutical, Vendor, or Government Related Patient Assistance Programs.

Obtain patient demographics and financial information to identify the appropriate medication assistance program.

Assist patients by completing the application process for medication assistance and government agencies which includes pharmaceutical patient assistance programs, Texas HIV program and Medicare Part D to ensure that the applications are complete and submitted in a timely manner.


Communicates to the patient any documents that are necessary for eligibility into any type of Patient Assistance Programs.

Follows-up with patients until the application process is complete or all efforts have been exhausted.


Reviews and updates the patient¿s account to ensure the most accurate and current information is available for adjudicated patient assistance programs so the pharmacy can process claims and obtain payment.


Tracks productivity and provides cumulative reports on a daily, weekly or monthly basis, as required by supervisor and/or manager.

Monitors and administers all assigned accounts until patient is discharged or file is deemed complete.

Ensure patient medications are ordered and received in a timely manner from the patient assistance programs.

Receive medications procured from Patient Assistance Programs and follows established procedures to distribute medications to the appropriate departments.

May be responsible for initiating and completing accurate and timely prior authorization requests for medications including via external platforms.

May obtain clinical and insurance information from the electronic medical record (EMR) to aid in the prior authorization process.

May respond to inquiries regarding the status of prior authorization requests from providers, pharmacies, and internal departments.


May be responsible for interacting with medical staff, internal and external pharmacies, and patients, as necessary to complete medication prior authorization requests.


May be responsible for staying abreast of various insurer¿s formulary and medication prior authorization requirements/guidelines.

May be responsible for documentation of all prior authorization activity into the EMR.

May contact patients to provide medication coverage, copay and assistance information once the prior authorization is complete.

Maintains a positive working relationship with contacts at all agencies and funding programs, patients, insurance companies, government entities, clinical personnel, other Financial Counselors and management, to promote teamwork, cooperation, and a positive public image for Parkland.

Serves as a positive role model for staff and patients, demonstrates strong interpersonal and persuasive abilities to ensure client compliance and cooperation with state/ federal agencies.

Accepts constructive criticism and integrates suggestions in effective ways.

Stays abreast of the latest developments, advancements, and trends in the field of financial assistance by attending training seminars/workshops and participating in on-the-job-training.

Integrates knowledge gained into current work practices.

Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the Pharmacy department and public assistance programs.

Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans.

Seeks advice and guidance as necessary to ensure proper understanding.

Identifies ways to improve work processes and improve customer satisfaction.

Makes recommendations to supervisor, implements and monitors results as appropriate in support of the overall goals of the department and Parkland.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.

  • Med Tech

    2 weeks ago

    Dallas, Texas, United States The Preston of the Park Cities Full time

    The Preston of Park Cities, in Dallas, is a luxury senior living community offering Assisted Living, Memory Care & Specialized Life Enrichment Programming. WatermarkRetirement Communities is one of the Top 25 Best Workplaces in Senior Housingfor Independent Living, Assisted Living, Memory Care, Skilled Nursing and HomeHealthcare. For over 30 years, we've...

  • Transition to Practice Educator- ED

    4 weeks ago

    Dallas, Texas, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) Transition to Practice Educator- ED you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join North Texas Division Office which is a part of the nation's leading...

  • Transition to Practice Educator- ED

    1 month ago

    Dallas, Texas, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) Transition to Practice Educator- ED you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join North Texas Division Office which is a part of the nation's leading...

  • Patient Care Tech

    2 weeks ago

    Dallas, Texas, United States Baylor Scott & White Health Full time

    Schedule will be Wednesday 15:00 -23:00, Thursday 15:00 - 23:00 or 03:00, Friday 07:00 - 15:00JOB SUMMARYThe Patient Care Technician performs various patient care duties for the department under the direct supervision of a licensed nurse or other medical staff. Helps in the delivery of patient care and meeting the needs of the family or significant other and...

  • Respiratory Care Tech CRTT

    1 month ago

    Dallas, Texas, United States HCA Healthcare Full time

    Description Introduction- This position may be Eligible for a Sign On BonusDo you have the career opportunities as a(an) Respiratory Care Tech CRTT you want with your current employer? We have an exciting opportunity for you to join Medical City Dallas which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMedical City...

  • Respiratory Care Tech CRTT

    4 weeks ago

    Dallas, Texas, United States HCA Healthcare Full time

    Description Introduction- This position may be Eligible for a Sign On BonusDo you have the career opportunities as a(an) Respiratory Care Tech CRTT you want with your current employer? We have an exciting opportunity for you to join Medical City Dallas which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMedical City...

  • Urgent Care Area Medical Director

    1 week ago

    Dallas, Texas, United States HCA - Urgent Care Division Full time

    Job Title: Urgent Care Area Medical Director Lead physician for a team in Dallas/Fort-Worth market Dual administrative/clinical role under the Regional Medical Director's direction Proven motivator of peers for high levels of care and service Implement strategic policies for growth and clinical excellence Work with Regional Medical Director to achieve...

  • CT Tech

    1 month ago

    Dallas, Texas, United States Baylor Scott & White Health Full time

    Shift: FT/ Day Fri, Sat, Sun 6:45am -7:15pm $10K Sign On Bonus (external candidates only)BENEFITSOur competitive benefits package empowers you to live well and provides:Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering accessto many no-cost and low-cost degrees, certificates and moreImmediate...

  • CT Tech

    4 weeks ago

    Dallas, Texas, United States Baylor Scott & White Health Full time

    Shift: Sun, Mon, Tue 6:45pm - 7:15am$10K Sign On Bonus (external candidates only)BENEFITSOur competitive benefits package empowers you to live well and provides:Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering accessto many no-cost and low-cost degrees, certificates and moreImmediate access...

  • CT Tech

    4 weeks ago

    Dallas, Texas, United States Baylor Scott & White Health Full time

    Shift: FT/ Day Fri, Sat, Sun 6:45am -7:15pm $10K Sign On Bonus (external candidates only)BENEFITSOur competitive benefits package empowers you to live well and provides:Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering accessto many no-cost and low-cost degrees, certificates and moreImmediate...

  • CT Tech

    1 month ago

    Dallas, Texas, United States Baylor Scott & White Health Full time

    Shift: Sun, Mon, Tue 6:45pm - 7:15am$10K Sign On Bonus (external candidates only)BENEFITSOur competitive benefits package empowers you to live well and provides:Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering accessto many no-cost and low-cost degrees, certificates and moreImmediate access...

  • Lead Patient Care Tech GYN

    1 month ago

    Dallas, Texas, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) Lead Patient Care Tech you want with your current employer? We have an exciting opportunity for you to join Medical City Dallas which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMedical City Dallas, offers a total rewards package that supports...

  • Lead Patient Care Tech GYN

    4 weeks ago

    Dallas, Texas, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) Lead Patient Care Tech you want with your current employer? We have an exciting opportunity for you to join Medical City Dallas which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMedical City Dallas, offers a total rewards package that supports...

  • RN - Float Pool Med/Surg - 5k Bonus Nights - Med Surg

    1 week ago

    Dallas, Texas, United States University of Texas Southwestern Medical Center Full time

    RN - Float Pool Med/Surg - 5k Bonus NightsRegistered Nurse - Float Pool Level 3 Med/Surg$5,000 Bonus for NightsWhy UT Southwestern?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best...

  • Sr Registered Nurse, Acute Care

    1 month ago

    Dallas, Texas, United States Parkland Health and Hospital System Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Sr Registered Nurse, Acute Care

    4 weeks ago

    Dallas, Texas, United States tapwage Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Sr Registered Nurse, Acute Care

    1 month ago

    Dallas, Texas, United States tapwage Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Sr Registered Nurse, Acute Care

    1 month ago

    Dallas, Texas, United States Parkland Health and Hospital System Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Sr Registered Nurse, Acute Care

    4 weeks ago

    Dallas, Texas, United States Parkland Health and Hospital System Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Ortho Surgical Tech

    1 month ago

    Dallas, Texas, United States HCA Healthcare Full time

    Description Introduction**5,000 sign on bonus for qualified candidates**Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Ortho Surgical Tech opening with Medical City Orthopedic & Spine today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsMedical City Orthopedic &...