Product Delivery Manager, DTS

4 weeks ago

Oklahoma City, Oklahoma, United States CHS Inc. Full time

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS IT has shifted to a customer-focused product model to enable digital growth across the enterprise. In this new model, there will be dedicated product teams focused on improving customer satisfaction and driving continuous delivery of value to product stakeholders. The Information Technology group has created a new Product Delivery Manager role to lead the supply chain space of SAP Demand to Supply (DTS) product delivery team with scope of processes including -Planning, production, inventory management, Quality management, Integrated business planning, and Production planning & detailed scheduling. The Product Delivery Manager is a servant leader focused on executing the product vision by staying abreast of latest agile tools and techniques and by removing obstacles that impede team health and product delivery. The focus of the Product Delivery Manager is to drive execution of the product roadmap using agile and lean practices while actively managing the overall team health of the product delivery team.

Responsibilities

Lead Product Execution and Delivery

  • Provide thought leadership and coach team members on strategic thinking.
  • Ensure delivery milestones are established and tracked, and delivery progress is forecasted and communicated to the product manager, product team and project manager as applicable.
  • Escalate and communicate deviations in scope, resources, and timelines as appropriate.
  • Collaborate with the product manager and project manager as applicable to define product success criteria and ensure team clearly understands the vision and objectives of the product.
  • Review progress toward goals on a regular basis by determining specific metrics that the team should gather and report.
  • Build trust with stakeholders by delivering incremental value critical to achieving goals.

Manage Team Health and Cultivate Agile Mindset

  • Ensure team health through consistent team engagement activities and sustainable workload management.
  • Assess team composition and recommend staffing changes.
  • Work with team members and their resource managers as appropriate to identify professional development opportunities to enable individual professional success.
  • Help teams organize themselves for optimal delivery outcomes by ensuring the roles and responsibilities required for success are defined and distributed throughout the team.
  • Create an Agile Mindset and a culture of Continuous Team Improvement by creating an environment that promotes high performance.
  • Balance agile with S/4 project specific scope and waterfall deliverables.

Manage Team Performance (Velocity and Capacity)

  • Identify, remove and/or escalate risks, roadblocks, and dependencies that are unresolvable by the product team and interfere with the team's ability to deliver.
  • Directly manage the Business Analysts on the product delivery team as well as indirectly manage a cross functional team focused on product delivery.
  • Ensure that product risks are identified, tracked, and communicate with stakeholders on a regular basis.
  • Where possible, implement mitigation strategies.

Minimum Qualifications (required)

  • Bachelor's degree in information technology, Computer Science, Computer Engineering, Information Technology Management, or related field (or equivalent years of experience in experience, education and/or training)
  • 4+ years of experience in Information Technology and/or IT Technology Consulting and Support to include:
  • Experience with SAP as a consultant/leader implementing Demand to Supply product in ECC and/or S/4 which includes SAP Production planning, SAP Advanced planning
  • Leadership experience leading technical and/or functional team members
  • Proven ability to create an atmosphere of mentoring, quality, diversity, collaboration, and continuous improvement by actively coaching product team members
  • Strong problem-solving skills with the ability to identify and drive resolution to issues impacting the product team
  • Demonstrated ability to help Agile and Project teams achieve delivery outcomes and quantifiably improve delivery metrics
  • Understanding of and commitment to the Agile mindset, principles, and practices

Additional Qualifications

  • Experience working as a Product Manager, Program manager, Relationship Manager
  • Experience organizing, facilitating, and leading cross-functional teams
  • Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience
  • Supply chain end to end process knowledge, SAP IBP & PPDS experience
  • Familiar with Microsoft Visio, ServiceNow or other IT Service Management tools
  • Knowledge of Agriculture Business and Industry
  • Experience developing and managing functional/technical specifications and test plans
  • Excellent documentation experience using Microsoft office, SharePoint or similar tool

Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care savings accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.

#LI-CF1

#LI-REMOTE


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