Restaurant Manager

2 weeks ago


San Francisco, California, United States Hotel Spero Full time

Department: Jasper's Restaurant

Job Title: Food & Beverage Manager

FLSA Status: Exempt

Job Overview: The Food & Beverage Manager works closely with the Food & Beverage Management Team to oversee Jasper's Restaurant, Bar, & Banquet functions within the hotel to ensure we maintain high standards of food and beverage quality and service.

Reports to: Director of Food & Beverage

Duties and Responsibilities:

Responsible for event management, food and beverage day-to-day functions, including staff management, guest interactions, office administration duties, vendor communications, and labor costs

Oversee the management of staff and partner with HR to help resolve employee relations issues

Ensure that operational standards are met in regards to sanitation codes and laws, food storage, and loss prevention

Responsible for the management of all aspects of the restaurant, dining room and function rooms

Work closely with Human Resources and Head of F&B to assist with recruiting, training, and performance management

Motivates the staff to ensure that guest receives excellent services

Directs, implements and maintains great service to guests

Supervising cash handling procedures

Finding training opportunities through daily activities

Inspire the staff to look at job responsibilities through the guests' perspectives

Communicate and collaborate with other hotel departments including Sales, Restaurants, Catering, etc. to ensure seamless guest service and creative solutions to venue and event opportunities

Solicit local group Food & Beverage business; maintain the services and reputation of the Hotel and act as a management representative to group clients

Qualifications/Skills:

Must be willing to work long hours and sometimes unpredictable hours which may include nights, weekends, and holidays
Must be an excellent communicator with the ability to multitask and think quickly when under pressure
Ability to lift up to 50lbs plus stand, walk and move around during majority of the day
High school diploma or equivalent required. Bachelor's Degree in Hospitality or Hotel & Restaurant Management is preferred At least 2 years of food & beverage experience is required. Previous experience in supervising food & beverage team in a full-service boutique or luxury hotel environment is preferred Basic computer skills is required. Prior experience using Microsoft Office and knowledge of standard restaurant and bar operations technology including Micros and Open Table is preferred Must be able to communicate professionally in English, both written and verbal. Conversational abilities in Spanish also desired Active Food Handler's certificate is preferred This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Source: Hospitality Online
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