Business Process Analyst
2 weeks ago
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.
Job Summary: Liaises with development, operations, end users, and third-party service providers as appropriate while enhancing and maintaining our workflows used across Qualified and Non-Qualified lines of business.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Works closely with the business to identify, analyze, and implement core business processes and workflows
- Facilitates process design sessions with Subject Matter Experts (SMEs)
- Performs business process modelling using Visio to appropriate levels of detail (level 1, level 2, etc.) to ensure stakeholder agreement and support of the processes
- Designs and implements functional workflows using AWD
- Develops documentation, including clear and detailed process maps and work flows
- Provides support for user acceptance testing and participates in testing of new system functionality
- Grasps new concepts quickly, demonstrating understanding of the implications of technical issues on business requirements and/or operations
- Works independently and as a member of the team
- Performs various other duties as assigned
- Regular, reliable and punctual attendance
Management Responsibilities (None)
Required Education, Experience and Certificates, Licenses, Registrations
- Bachelor's degree in Information Systems / Operations or equivalent experience in development and support of financial services applications such as those relating to retirement, insurance, and/or executive compensation
- Business Process Analysis, Process Mapping, and Business Process Reengineering
- Demonstrated understanding of the implications of technical issues on business requirements and/or operations
- Client Engagement with business experience facilitating process design sessions with subject matter experts
- Subject Matter Expertise in retirement, insurance, and/or executive compensation
Preferred (but not required) education or skills for this role are
- 3+ years' experience as a process and/or workflow analyst on large and complex projects within a financial services industry such as retirement, insurance, and/or executive compensation
Competencies
- Communication
- Teamwork
- Business Acumen
- Client Focused
- Adaptability
- Change Management
- Critical Thinking
- Planning and Organizing
- Delivering Results
- Problem Solving
- Relationship Building
- Time Management
- Attention to Detail
- Written and Oral Communication Skills
Travel: Up to 10%
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from or email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
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