Application support lead
1 month ago
About Us:
Cognizant (Nasdaq: CTSH) engineers' modern businesses. We help our clients modernize technology, reinvent processes, and transform experiences, so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at
The role is encouraged to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/standard methodologies to improve our current services and technologies.
We are looking for application support lead who is experienced handling customer, lead the offshore team, and proactively look in to support tickets.
Role: Application support lead (L2/L3) Must have JAVA/React JS
Experience level: 7+ years of proven track record.
Location: Kohler, Wisconsin (Onsite-Hybrid)
Roles/Responsibilities
Hands on in supporting/leading an application landscape having a ReactJs frontend, Azure API integration and Order Management tools for order processing, that would be the ideal fit.
L2/L3 Technical expert
Offshore team coordination
ITIL support services hands on experience for AVM engagements
Incident/Problem and change management experience.
Daily ticket triaging
Leading MIM processes
Coordinating Change control board meetings for change implementations
Provide governance for the L2/L3 team with periodic customer cadence on WSR/MSR etc
Ecomm tool experience-based opportunity exploration and implementation
Required Qualifications
Skills – ReactJs, working knowledge on APIM (Azure API Management experience), knowledge and understanding on Order Management E-Commerce tools which is usually used by Retailers (ex: CommerceTools or Fluent Commerce or any such tool)
Good clear communication so that this lead can drive the support resolution and standup calls with customer.
Tools knowledge: ServiceNow, JIRA, Jenkins, BitBucket
Must have technical skills: React JS, Node JS, Typescript/Javascript
Good to have Skills: Java, SpringBoot, JPA, Hibernate and Mysql
Additional skills: Azure deployments, Azure Functions, Linux commands, BigCommerce & effective client interaction
-
MS D365 F&O Support Engineer
7 days ago
Kohler, United States LTI Mindtree Full timeJob Title : MS D365 F&O Support Engineer Location : Kohler, WI Experience : 5 to 10 Years Skills : D365 F&O, D365 retail/ Commerce, POS Job Description : "Should have experience in supporting D365 F&O Processes covering product, customer, inventory and order orchestration. Troubleshoot Warehousing and Supply chain POS User issues by working directly with...
-
Finance Team Lead
1 day ago
Kohler, United States Kerry Group Full timeAbout Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
MS D365 F&O Support Engineer
2 days ago
Kohler, WI, United States LTI Mindtree Full timeJob Title : MS D365 F&O Support Engineer Location : Kohler, WI Experience : 5 to 10 Years Skills : D365 F&O, D365 retail/ Commerce, POS Job Description : "Should have experience in supporting D365 F&O Processes covering product, customer, inventory and order orchestration. Troubleshoot Warehousing and Supply chain POS User issues by working directly with...
-
Enterprise Program Manager, Sustainability
6 days ago
Kohler, United States Kohler Full timeWork Mode: Hybrid_ **Location**:Kohler, WI **Opportunity** As a Program Manager - Sustainability, you will play a crucial role in developing and implementing sustainability initiatives within Kohler’s operational footprint and processes. You will be responsible for leading programs that drive progress towards strategic plan objectives and Kohler’s...
-
Sales Manager- Stores
1 month ago
Kohler, United States Kohler Full timeWork Mode: Hybrid_ **Location**:Hybrid at Kohler, WI **Opportunity** This Sales Manager position is designed as a multi-store leader who can lead multiple locations in different regional locations with different volume tiered expectations. This Sales Manager will support Distributor Owned Kohler Stores including Kohler Owned stores to ensure each store...
-
Associate Program Manager, Key Accounts
2 days ago
Kohler, United States Kohler Full timeWork Mode: Remote_ **Location**:Remote **Opportunity** **Specific Responsibilities** Project Planning: - Develop comprehensive project plans, including timelines, milestones, and resource allocation. - Collaborate with stakeholders to define project scope, objectives, and deliverables. Cross-Functional Collaboration: - Work closely with external...
-
Manager Operations, Kohler Owned Stores
3 days ago
Kohler, United States Kohler Full timeWork Mode: Remote_ **Location**:Remote in the US **Opportunity** Founded in 1873 and headquartered in Kohler, Wis., Kohler Co. is one of America’s oldest and largest privately held companies. Kohler is a global leader in design and innovation. This opportunity is for the expanding DTC business. This role will manage three separate business models across...
-
District Manager
2 weeks ago
Kohler, United States Kohler Credit Union Full timeJob DescriptionJob DescriptionKohler Credit Union of Wisconsin is looking to hire a results-oriented and service-focused individual to be our District Manager.Would you like to work for a community-minded credit union in a supportive work environment?This management position earns a competitive salary along with a robust benefits package and offers...
-
District Manager
2 days ago
Kohler, United States Kohler Credit Union Full timeKohler Credit Union of Wisconsin is looking to hire a results-oriented and service-focused individual to be our District Manager. Would you like to work for a community-minded credit union in a supportive work environment ? This management position earns a competitive salary along with a robust benefits package and offers opportunities for professional...
-
Merchandising Golf Retail Manager
1 month ago
Kohler, United States Kohler Full timeWork Mode: Onsite_ **Location**:Kohler, WI **Opportunity** The Merchandising Golf Retail Manager is responsible for purchasing wholesale items for resale, negotiating discounts, merchandising incoming inventory, and purchasing operating supplies within the budget and profit margin plans. The Merchandising Golf Retail Manager must be capable of performing...
-
Marketing Coordinator
2 days ago
Kohler, United States Kohler Full timeWork Mode: Hybrid_ **Location**:Kohler, WI **Opportunity** **This position is a summer internship role.** **BASIC FUNCTION** Under the direction of a Senior Channel Manager and Key Account Manager, intern would assist team members in ongoing projects related to integrated marketing plans and featured product launches. **SPECIFIC RESPONSIBILITIES** -...
-
Product Coordinator
6 hours ago
Kohler, United States C2 Graphics Productivity Solutions Full timeC2 client, a global leader in the manufacture of luxury kitchen and bath products, home electricity solutions, and hospitality properties, seeks a Product Coordinator to support product management associates by leading data entry, basic analysis and making recommendations to delight customers and drive business results. This involves collaborating with...
-
Front Desk Manager
2 days ago
Kohler, United States Kohler Full timeWork Mode: Onsite_ **Location**:Kohler, WI **Opportunity** Lead, inspire, and motivate all associates, processes and functions relating to the professional operation of the Front Desk operations to ensure consistent 5 Star guest service. This position is also responsible for directing the guest services operation at the Carriage House facility, including...
-
Member Service Representative
4 weeks ago
Kohler, United States Kohler Credit Union Full timeJob DescriptionJob DescriptionAre you ready to kickstart an exciting career journey where you get to engage with members daily, contribute to a vibrant team, and grow in a supportive work environment? As a Full-Time Member Service Representative at Kohler Credit Union in Kohler, WI, you'll have the chance to showcase your sales skills, collaborate with a...
-
Head of Transformation
2 days ago
Kohler, WI, United States KOHLER Full timeProject Leader, B2C Customer Service Work Mode: Hybrid Location: Hybrid at Kohler, WI (3 days in office / 2 days WFH) The S enior Project Leader – B2C is an exciting innovative role responsible for improving the customer experience through use of digital technology, salesforce.com CRM, and leveraging advanced analytics to improve products and...