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supervisory it specialist

2 months ago


Quantico, Virginia, United States Defense Counterintelligence And Security Agency Full time
As a SUPERVISORY IT SPECIALIST you will be responsible for the following duties:

Provide expert technical and managerial support to OCIO IT Enterprise Operations to maintain operations, upgrade and optimize service delivery.

Serve as a supervisory IT Specialist at the Branch level providing technical liaison, service operations & customer support to the DCSA workforce.

Provide operational liaison between the government, DoD, and commercial service providers to ensure enterprise IT operations.

Maintains contact with technical and customer service representatives to plan and coordinate work, ensure are up to date with system design, and resolve operational problems.

Maintains effective relationships with upper-level management, system administrators, and commercial vendors to stay abreast of improvements and advances in information technology and service delivery models.