Host / Hostess - Good Friends

1 month ago

Monticello, Minnesota, United States Resorts World Catskills Full time
Essential FunctionsGreets and seats customers.
Supplies guests with information on services available on property.
Answers phone calls and directs them appropriately.
Accurately makes and cancels reservations.
Effectively maintains wait and quote times.
Takes orders over the phone, ensures all items are in a bag and ready for the guests.
May handle cash transactions at the host stand.
Accommodates any special needs of guests, i.e., boosters, highchairs, etc.
Performs other tasks as assigned. Core CompetenciesDemonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success
Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
Demonstrates the courage and initiative to present new ideas and perspective to create positive results
Exhibits respectful consideration of viewpoints, situations and others
Puts the guest at the forefront of every decision
Essential FunctionsStrong interpersonal and communication skills required
Strong organizational skills and attention to detail required
Exhibit teamwork
Ability to work in a fast-paced environment
Ability to multi-task
Knowledge/Work ExperienceMust be 18 years or older
High school diploma or G.E.D preferred
Experience in customer service or hospitality preferred
Previous experience in gourmet or fine-dining preferred
Must have a NYS Food Handlers Permit
Source: Hospitality Online

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