Server | IMG Academy

Overview

The Server will be responsible for serving or handling food and beverages & exceptional guest service within one of the IMG Academy's food outlets.

This role will pay an hourly wage of $15 to $20.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

• Serves meals to students, guests and staff according to standard operating procedures, working in a business casual environment.
• Responsible for constant sanitation, organization, and proper food handling.
• Maintains a safe, clean, organized, and stocked work area.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Clears and resets tables/work areas at conclusion of each course or end of shift.
• Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks;
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses;
• Performing basic cleaning tasks as needed or directed by supervisor;
• Assisting with special events as necessary
• Adhering to all company policies, procedures and business ethic codes
• Other duties as assigned

Qualifications

Knowledge, Skills and Ability

• High school graduate or equivalent
• Cheerful and helpful attitude with students, guests and staff
• Ability to cross-train and work in other areas of the academy
• Must successfully pass a nationally recognized Food Safety Manager Certification course and exam (where applicable based on city/county requirement)
• Must be able to meet any "Food Handlers" license/card training exam
• Ability to multi task in a fast-paced organization
• A superior work ethic
• Desire to work collaboratively with colleagues

Preferred Skills

• Bilingual
• 1+ year of progressive work experience

Physical Demands and Work Environment

• Ability to scan and handle all merchandise
• Able to think quickly on the spot to resolve guest questions
• Ability to read labels and other product information
• Ability to read instructions, recipes, reports and information on computer screens, and to key information on computer and RF Unit keyboards
• Able to accurately handle cash register operations and cash transactions
• Ability to lift 40 pounds
• Ability to place and arrange items on all shelves and racks on the sales floor
• Ability to move merchandise with appropriate equipment (e.g., tubs, carts, flats, etc.) to and from stockroom
• Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
• Should be able to handle outdoor temperatures for a reasonable period of time.
• Must be able to move around campus which includes gym, turf, fields, etc.
• Ability to work flexible hours to include nights, weekends and holidays is required

Background Requirements

• Requires a background check upon offer
• Requires a drug check upon offer