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Porter

4 months ago

Owings Mills, Maryland, United States Marriott Owings Mills Metro Centre Full time
Key Responsibilities:Warm Welcome: Greet guests with a smile upon their arrival and bid them farewell upon departure. Assist guests with their luggage and escort them to their rooms when needed, ensuring that all belongings are handled with care and delivered promptly.
Outstanding Service: Provide top-notch customer service by addressing guests' inquiries, offering assistance with directions, and sharing information about our hotel amenities, services, and local attractions. Your friendly demeanor and helpful attitude will make guests feel welcome and valued from the moment they arrive.
Safe Transport: Operate our company-owned shuttle, in a safe and courteous manner. Transport guests to and from designated locations, including airports and attractions, while assisting passengers with loading and unloading luggage and belongings.
Vehicle Care: Conduct routine inspections of company vehicles before and after each use to ensure they are in optimal condition. Report any issues or necessary repairs promptly to maintain the safety and reliability of our transportation services.

Qualifications:

Previous experience in hospitality or customer service preferred, but not required.
Excellent communication skills and a friendly, outgoing personality.
Valid driver's license.
Ability to lift and carry luggage and perform vehicle-related duties as needed.
Commitment to providing exceptional service and creating positive experiences for guests.
Why Join Our Team?Competitive compensation and benefits package.
Opportunities for career growth and advancement within our organization.
A supportive and collaborative work environment where your contributions are valued and recognized.
Training and development opportunities to enhance your skills and expand your knowledge in the hospitality industry.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c) Source: Hospitality Online