EDI Specialist

4 weeks ago

Kansas City, Missouri, United States tapwage Full time
EDI Specialist

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC.

As the only truly North American railway, we are making big moves Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S.

and Mexico.

Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network.

Visit to learn about the CPKC advantage, our purpose and culture.

PURPOSE OF THE POSITION:


This position is an EDI (Electronic Data Interface) customer service-oriented professional that provides first level EDI support through phone, email and chat for EDI related processes supported through various services and systems for internal customers, service vendors and other companies within the industry.

This position is based in Calgary, Winnipeg or Kansas City.

POSITION ACCOUNTABILITIES

  • Provides technical support for customer and rail operations EDI (Electronic Data Interface) transaction sets
  • Assist with managing EDI related small enhancements or projects that require a LOE
  • Ensure accurate EDI contacts
  • Assist with data loads for UAT and performance testing
  • Provides exceptional customer service
  • Ensures proper documentation of incidents, emails, requests, and follows established ticketing processes
  • Comprehensive understanding of X12 and EDI Standards for rail
  • Implements proactive problem resolution measures for internal and external customers
  • Ability to manage multiple tasks at times of adversity
  • Ability to work cross functionally with internal stake holders to drive change aligned with the organization's initiatives
  • Adapts well to change and works independently and as a team to complete daily task
  • Manage customer accounts from Canada, US and Mexico
  • Escalates and provides critical incident support as needed
  • Follows up with customers, provides timely updates and sees problems through to the end
  • Participate rotational 24*7 On call support
  • Exemplifies CPKC Vision, Values, and Culture interactions with coworkers, business partners, customers and stakeholders

POSITION REQUIREMENTS:

  • Bachelor's degree from an accredited university or college, or enrolled in an accredited program with less than one year until graduation, or equivalent combination of education and experience
years of experience in EDI (Electronic Data Interface)

  • 1 + years of MCS, EMS or ITX foundational knowledge are preferred
  • 2 + years of phone based customer service or call center experience is preferred
  • Experience communicating technical information to nontechnical audience, one (1) year preferred
  • Basic foundation knowledge of the rail or transportation industry (2) years is preferred
  • Strong communication skills in both English is required and Spanish is preferred

WHAT CPKC HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension and/or retirement plans
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Parttime Studies Program

ADDITIONAL INFORMATION:


As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Background Investigation:
The successful candidate will need to successfully complete the following clearances:

  • Criminal history check
  • Reference check
  • Driver's License verification and/or last 3 years of driving history if a requirement of the position
  • Background checks that may include 7 years of employment history and Social Security number verification

Management Conductor Program:


Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC.

You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


For our US applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities .

For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion.

We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities.

Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

  • Req ID: 102769
  • Department: Information Services
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Kansas City, Missouri
  • Country: United States
- % of Travel: 0-10%

- # of Positions: 1

Job Grade: 4

  • Compensation Rate:
  • Job Available to: Internal & External
#LI-ONSITE

#LI-GK1

Nearest Major Market:
Kansas City

  • EDI Specialist

    1 month ago

    Kansas City, United States tapwage Full time

    EDI Specialist Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a...

  • EDI Specialist

    4 weeks ago

    Kansas City, United States tapwage Full time

    EDI Specialist Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a...

  • EDI Specialist

    1 month ago

    Kansas City, United States Canadian Pacific Full time

    Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and...

  • EDI Specialist

    4 weeks ago

    Kansas City, United States Canadian Pacific Full time

    Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and...

  • EDI Integration Specialist

    3 weeks ago

    Salt Lake City, United States Extensiv Full time

    Extensiv is a visionary technology leader focused on creating the future of omnichannel fulfillment. Through our unrivaled network of more than 2,000 connected 3PLs and a suite of integrated, cloud-native warehouse, order, and inventory management platforms we allow modern merchants and brands to fulfill demand anywhere with superior flexibility and scale...

  • EDI Integration Specialist

    1 month ago

    Salt Lake City, United States Extensiv Full time

    Extensiv is a visionary technology leader focused on creating the future of omnichannel fulfillment. Through our unrivaled network of more than 2,000 connected 3PLs and a suite of integrated, cloud-native warehouse, order, and inventory management platforms we allow modern merchants and brands to fulfill demand anywhere with superior flexibility and scale...

  • Benefits EDI Production Specialist

    3 weeks ago

    Oklahoma City, United States Paycom Full time

    Job DetailsLevel Entry Job Location Paycom Reno Hub - Oklahoma City, OK Position Type Full Time Education Level High School/GED Travel Percentage None Job Category Client Setup & Service Description The Benefits EDI Production Specialist is responsible for reviewing and sending accurate electronic files to insurance carriers for Paycom clients. They will...

  • IT Manager

    3 weeks ago

    Kansas City, United States CareerBuilder Full time

    bout the Role: Support leadership to ensure IT projects are organized, structured, defined, and delivered in specified time frames. Lead the IT Team, to include programmers, network analysts, Warehouse Management/Database administrators, and EDI/API specialists. Develop and plan for all direct reports and cross training expectations ro ensure an internal...

  • E-Commerce Finance Specialist

    2 weeks ago

    White City, Oregon, United States NIC Industries Full time

    Job DescriptionJob DescriptionSalary: $ BonusJob Title: E-Commerce Finance SpecialistClassification: ExemptReports To: Consumer Sales Manager Who We Are:Founded over 35 years ago, NIC Industries Inc.'s vision was to manufacture coating products that would truly have a global impact. NIC now manufactures industry-leading coatings that are distributed and sold...

  • Product Support Specialist

    4 weeks ago

    Kansas City, United States Alphapointe Full time

    Job DescriptionJob Descriptions part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind).Alphapointe is a non-profit agency whose mission is to empower people with vision loss to achieve their goals and aspirations. Alphapointe offers a great working environment that's both challenging and satisfying...

  • Product Support Specialist

    2 months ago

    Kansas City, United States Alphapointe Full time

    Job DescriptionJob Descriptions part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind).Alphapointe is a non-profit agency whose mission is to empower people with vision loss to achieve their goals and aspirations. Alphapointe offers a great working environment that's both challenging and satisfying...

  • Product Support Specialist

    4 weeks ago

    Kansas City, United States Alphapointe Full time

    Job DescriptionJob Descriptions part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind).Alphapointe is a non-profit agency whose mission is to empower people with vision loss to achieve their goals and aspirations. Alphapointe offers a great working environment that's both challenging and satisfying...

  • ERP Systems Specialist

    4 weeks ago

    New York City, United States Spot & Tango Full time

    Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, fresh ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!)...

  • Hospital Insurance Follow-Up Specialist I

    3 weeks ago

    Oklahoma City, United States Oklahoma Heart Hospital Full time

    Description Overview ONE TEAM. ALL HEART . At Oklahoma Heart Hospital (OHH), patient care is at the heart of everything we do. This physician owned hospital was designed by cardiologists to ensure that patients receive expert, individualized care with utmost comfort. OHH offers a competitive benefits program to all team members from the first day of...

  • Accounts Payable Specialist

    2 weeks ago

    Garden City, United States ProPhase Labs, Inc. Full time

    Job Overview:**:Duties and responsibilities**: - Receives and verifies expense reports; reconciles expense and other financial reports with account balances and other office records. - Consults with supervisor on administration and budget procedures - EDI pick ticket processing - Reconciles department reports for assigned areas - Creates and shares external...

  • Enrollment Support Specialist I

    2 weeks ago

    Salt Lake City, United States Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Enrollment Support Specialist I

    5 days ago

    Salt Lake City, United States Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Purchasing Administration Specialist

    2 months ago

    City of Industry, United States Newegg Inc. Full time

    * Responsible for accomplishing timely inventory replenishment and purchase order review. * Work closely with category leader(s) and merchandisers to arrange strategy buys to meet the category promotion schedules. * In charge of the inventory management of the assigned categories), including aging inventory management, in-stock item activation, out-of-stock...

  • Purchasing Administration Specialist

    4 weeks ago

    City of Industry, United States Newegg Inc. Full time

    * Responsible for accomplishing timely inventory replenishment and purchase order review. * Work closely with category leader(s) and merchandisers to arrange strategy buys to meet the category promotion schedules. * In charge of the inventory management of the assigned categories), including aging inventory management, in-stock item activation, out-of-stock...

  • Order Entry/data Specialist

    2 months ago

    Nevada City, United States Best Sanitizers Full time

    **Best Sanitizers, Inc. - Nevada City, CA** **Responsibilities**: - Processing a high volume of orders on a daily basis with an understanding of specific requirements for each order/customer - Reviewing orders for accuracy - Providing customers with timely responses to questions on order status, tracking, and other general inquiries - Managing online...