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Sr Operations Analyst

3 months ago

Plano, Texas, United States Global Payments Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.Provides SME advice and support in the development and maintenance of predictive modeling tools to enhance performance related to scheduling, prioritization, and coordination of production files by proactively assessing processing performance and future client needs.Provide in-depth analysis to implement tuning opportunities to improve run-time optimization and work as a technical expert with the business/application teams to remedy issues.Act as a primary owner of the backend financial transaction processing and computing environment.As a technical SME, lead operational direction for all Business Continuity activities and conversion/deconversion activities.Minimum QualificationsBachelor's Degree; Relevant Experience or Degree in: Information Technology, Science, Technology or Business related study; relevant experience in lieu of educationTypically Minimum 8+ Years Relevant ExpInformation Technology Field and/ or Bankcard IndustryPreferred QualificationsIT or Business related study10+ Years Relevant ExpOperations experience with on-prem Windows VMs. SQL Server, Google CloudWhat Are Our Desired Skills and Capabilities?Personality - Demonstrated examples as a Planner, Coordinator, Self Starter and being Proactive.