Senior Special Order Liaison

1 month ago

Boca Raton, Florida, United States Office Depot General Full time

Overview

The Senior Special Order Liaison is responsible for the purchasing and invoicing of furniture and Interiors orders. This position also assists in resolving accounts payable and accounts receivable discrepancies for Interiors orders as well as resolving service requests in Oracle Case Management between customers, vendors and associates. The Senior Special Order Liaison facilitates the process of AOPS Furniture Non-code special orders and reconciliation. This position maintains and manages the Furniture Team department email mailbox.

Primary Responsibilities:

  • Complete the purchase order process from order entry to purchase order completion. Create and process (e.g., print, fax confirmations, upload to various internal and external systems) all purchase orders utilizing Office Depot systems. Ensure accuracy of order information during order entry process. Confirm all proposals include required, standard information such as vendor's fax information, margin, and management's approval.
  • Ensure timely and accurate invoicing of customers' orders.
  • Collaborate with Account Payable department and field associates to reconcile invoice discrepancies and problems.
  • Monitor accounts receivables and escalate to Account Receivable department and manager to resolve receivable issues in a timely manner.
  • Edit and modify (if necessary) to ensure that order and purchase order are complete with information needed for processing (i.e. manager approval, ship date, special instruction etc.). Modify order if changes occur, acknowledge order in AOPS system.
  • Confirm order shipment with vendor and reconcile (invoice) order in AOPS system.
  • Maintain and handle Customer and Associate outreach from the department mailbox.
  • Process and file vendor acknowledgments.

Education and Experience:

  • High School Diploma or equivalent education preferred.
  • Area of study: Business/Accounting.
  • Minimum 2 years' experience in order processing/procurement.
  • Excellent organization, attention to detail and follow-up skills with the ability to process paperwork and multi-task in a fast-paced environment.
  • Self-directed with the ability to work independently and in a team environment.
  • Proven track record in effectively handling and resolving conflict.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and functions to meet deadlines.
  • Effective complex problem-solving skills including problem identification, problem resolution and follow up.
  • Excellent decision-making skills in all areas of print purchasing.

*Remote: While this position does not currently require relocation, candidates within a radius of our physical locations, including, but not be limited to Boca Raton, Itasca, and Austin, will be required to work in the office a minimum of two days a week beginning in July 2024

About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Application Deadline

The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

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