Care Management Assistant

3 weeks ago

Fort Myers, Florida, United States Lee Health Full time

Location:HealthPark Medical Center -9981 So HealthPark CircleFort Myers FL 33908

Department: Care Management

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$ $18.75 / hour

Healthpark Medical Center Care Management is looking for a smiling face with customer service experience & clerical skills to work in the hospital setting.

Are you looking for an opportunity to utilize your clerical or customer service skills in a hospital environment or utilize your health care setting skills away from the bedside? You have found the perfect opportunity if you have:

  • Strong clerical and customer service skills
  • Willingness to work in a hospital environment and assist the care management department
  • Ability to prioritize
  • Comfortable navigating electronic records
Summary

Under the guidance of and direction of the Care Management clinical leadership and as an extension of the interdisciplinary team, the Case Management Assistant (CMA) actively participates and assists with the patient and caregivers bedside assessment and coordination of post-acute resources in line with the established plan of care. Primary responsibility of this position is ensuring patients receive post-acute care from quality and valued providers while taking the lead in the coordination of follow up appointments. The CMA assists in the readies of the patient for discharge, participates in the communication to the patient and caregiver on the post-acute plan, assists with preference based on quality, leads the referral process and provides resources to patients as directed by the Care Manager. The CMA participates in the delivery and acts as a resource in compliance and regulatory requirements as part of the Conditions of Participation.

Requirements

Educational Requirements
Required:

  • High School Diploma or Equivalent
Additional Requirements:
  • Associates or medical assistant degree - Preferred
Experience
Required:
  • 1 Year in Clerical/Administrative

Preferred:
  • Hospital or Post Acute experience

Additional:
  • none
State of Florida Licensure Requirements
Required:
  • none
Additional Requirements:
  • none
Certifications/Registration Requirements
Required:
  • none
Preferred:
  • none
Additional Requirements:
  • none

Other Requirements

Basic knowledge of Microsoft Office, excellent communication and customer service skills, ability to multitask responsibilities. Calm, professional demeanor.

US:FL:Fort Myers

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