It Analyst

2 months ago

Salt Lake, Utah, United States Atechstar Full time
Responsibltiies Ensure that employees can access systems and resources. Troubleshoot issues with endpoints servers or SaaS applications. Test and analyze IT system and software performance. Prioritize and resolve IT concerns and escalate serious issues to relevant stakeholders. Document processes and maintain HelpDesk records. Collaborate with internal departments to ensure that IT needs are met.
Key Skills Knowledge of databases system security and troubleshooting. Understanding of business practices. Excellent communication skills. Analytical mindset. Problem-solving aptitude.