Director of Operations
3 weeks ago
Job Summary:
The Director, Operations is responsible for providing leadership, direction and focus to ensure operational performance excellence in one of Integer's manufacturing facilities. Key responsibilities include delivery of best in class products to customers with zero quality defects, on time delivery, and year on year productivity improvements, as well as other business growth, continuous improvement, leadership development and people management initiatives. Ensure the company's continuation of its position as an industry leader
Accountabilities & Responsibilities:
- Adhere to Integer's Value and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
- Leads and develops a multi-function Plant leadership team, collaborating closely with matrix managers and enterprise leaders where appropriate to drive achievement of site safety, quality, on time delivery, revenue, cost improvement and associate engagement targets and initiatives.
- Drives performance and accountability; measures and monitors business performance, cost reduction programs and best in class, quality products and services to customers, leveraging KPIs/metrics.
- Champions Integer's Quality Policy and Vision; demonstrates a commitment to quality and "putting the patient first"; ensures adherence to Quality System and customer change control systems.
- Accountable for quality standards across the site; champions continuous improvement activities that improve QA/RA metrics and drives ownership of QA/RA metrics.
- Fosters a continuous improvement culture; driving the development of innovative and effective cost reduction programs including the development and execution on the Integer Production System and other lean initiatives
- Lead new product introduction activities for the site including business, technical, and business process oversight.
- Develop annual financial plans with FP&A to support continuous growth and cost management; including preparing justifications and plans for investments in training, staffing, and capital equipment.
- Provide Monthly Operational performance summaries inclusive of a 12-month rolling financial forecast to achieve GM/AOI performance to changing revenues and product mix.
- Participate in business development activities that develop/enhance customer relationships and close sales, including business case, risk and technical assessments, and customer communication in partnership with the commercial team.
- Support Customer Solutions activities within the facility including quoting and customer service.
- Manage people and develop talent consistently and within Integer Values, create an environment and culture where all Associates are able to contribute to their full potential.
- Perform other duties as required.
Education & Experience:
Minimum Education:
- Bachelor's degree in Operations Management, Engineering or similar discipline. Master's degree in business or technical discipline desirable.
Minimum Experience:
- 10 years progressive leadership experience in a healthcare or other regulated manufacturing environment that afforded exposure to all areas of plant operations.
- P&L experience in a technical environment as well as applied LEAN manufacturing experience
Knowledge & Skills:
- Demonstrable people management and team building skills; successful track record of recruiting, developing and retaining high performing and engaged workforce
- Able to analyze, understand and effectively communicate deep technical material
- Strategic thinker; able to develop short and long-range plan for the facility while managing execution
- New process development and new product launch system experience
- Working knowledge of capacity planning and supply chain
- Kaizen, Lean manufacturing and continuous improvement
- Demonstrated project management skills
- Confident communicator written and verbal (one-on-one and group)
- If located outside the US:
- Fluent spoken and written English is essential.
- Understanding of local cultural norms and how to navigate the local labor market, industry, trade union and works council (as applicable)
Physical Requirements:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to work in a demanding fast paced environment
- Able to sit or stand for long periods of time
- Ability to analyze, understand and effectively communicate technical material
- Able to comply with all work rules particularly Health, Safety and Quality
- Able to travel and as necessary internationally
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