Buspersons

2 months ago

Washington, Washington, D.C., United States The Darcy Full time
Job Description

I. Job Summary
The Restaurant Busser graciously and efficiently restock and replenish food-service supplies, assist wait staff, clear and reset tables.

II. Job Responsibilities

Guest Service

  • Greet and make all guests feel welcomed to the restaurant.
  • Clear all used tableware, napkins and refuse from tables to tubs in bus station.
  • Wipe table, chairs and clear debris and crumbs from floor areas surrounding table.
  • Reset tables in accordance with established standards to seat new guests as quickly as possible.
  • Remove full tubs from bus stations to dishwashing area for cleaning, and maintain a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity.
  • Retrieve cleaned dishes, glassware and utensils from the dishroom and distribute to each service station in order to keep a ready supply available for restaurant use.
  • Polish glassware/silverware.
  • Examine each table for missing items.
  • Remove any items that do not meet cleanliness standards.
  • Maintain a clean, presentable and attractive restaurant.
  • Clean floors when asked.
  • Retrieve clean linens at beginning of shift and during shift when necessary, folding as specified by established standards and stocking correct par levels in the service stations.
  • Keep area clean according to Board of Health standards.
  • Attend team briefings when relevant.
  • Present a clean and professional appearance at all times.
  • Maintain a friendly, cheerful and courteous demeanor at all times.
  • Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
  • Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
  • Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

Training

  • Complete training on safe lifting procedures.
  • Complete training on bloodborne pathogens.
  • Complete training on food safety/contamination/cross contamination prevention.
  • Complete training on prevention of slips/trips/falls in the food prep and service area.

Perform other duties as assigned.

Source: Hospitality Online

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