Houseman / Housekeeping

Opportunity: Houseman

Fairfield Philadelphia-Broomall is currently seeking a friendly individual with open availability to support the housekeeping department.

Essential Job Functions

To assist guests efficiently, courteously, and professionally in all hotel standards of service and hospitality
Perform house person and lobby attendant duties when short staffed or during peak periods.
Promptly and effectively deal with guest complaints and requests
Develop a thorough knowledge of hotel staff, room locations, room rates, surrounding area
Keep lobby and desk area clean and presentable
Have a thorough knowledge of emergency and security procedures
Answer and manage incoming phone calls
Stock our Market and Bistro with supplies
Communicate with incoming staff and management by logging pertinent information
Keep maintenance informed of all maintenance needs
Must wear proper uniform at all times
Be able to move luggage or packages weighing up to 40 pounds
Employee must have reliable transportation and able to work weekends and holidays
Assist housekeeping in down times
Perform other duties requested per management
Ensure overall guest satisfaction
Position RequirementsPrevious hotel experience is preferred
Previous customer service experience required
Previous housekeeping experience required or equivalent training.
High School diploma preferred.
Understand and communicate in English.
Work Environment and Context Work schedule varies and includes working on holidays, weekends.
Required to stand for extended periods, lift up to 40 pounds
Source: Hospitality Online

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