Technical Teamlead

2 months ago


Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

Summary

Description

Position Purpose:

Responsible for coordinating workload for a team of technical specialists to meet the data integration needs for numerous work requests. Review and distribute all work based on priority, staff availability and skill. Monitor progress and performance and expedite any problems that may arise. Function as a Point-of-Contact representing the area.

What You'll Do:


• Meet with management teams to review all active, requested, and planned work. Upon acceptance of a work effort, assemble a qualified team to support of the work request. May shift resources and obtain additional resources from management in response to changing circumstances. Assign and schedule work request tasks to team based upon availability and skill. Coordinate work efforts among team and other areas.
• Assist in identifying and escalating any issues that may have a negative impact on a project. Escalates logistical issues to management and technical issues to the design staff. Conducts status meetings with team to review all active projects. Ensures appropriate decision making by the team. Performs problem resolution as needed for the team.
• Maintain a resource plan to be distributed to each team member on a routine basis. May schedule brief review sessions to obtain feedback from the analysts, enabling the analyst an opportunity to verify adequate resources are assigned to their projects.
• Accountable for monitoring work progress and performance, ensuring the timely delivery of a quality solution. This is accomplished by tracking and communicating status, resource needs, deadlines, and issue resolution in a timely manner. Report progress of work to management including key project milestones.

To Qualify for This Position, You'll Need:

This position requires a low-level security clearance; must be a US citizen to obtain.

Required Education:


• Bachelor's degree OR,
• 4 years job related work experience OR,


• Associate's and 2 years job related work experience

Required Work Experience:


• 5 Years Information systems experience.

We Prefer That You Have:


Leading people in a fast-paced environment

Required Skills and Abilities:


• Strong analytical skills.


• Working knowledge of system analysis concepts.


• Working knowledge of the application and business functions.


• Exceptional verbal and written communication skills.


• Basic knowledge of development and production environments, database systems and utilities, applicable programming languages and system components.


• Flexibility to adapt to changing business, client and project needs.
• Ability to balance workload for several work requests simultaneously.


• Basic understanding of resource planning and organizational impacts.


• Working knowledge of requirements gathering concepts.

Required Software and Tools:


• Microsoft Office, and graphics software.

Work Environment:


• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

What We Can Do For You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Our comprehensive benefits package includes:


• 401(k) retirement savings plan with company match


• Subsidized health plans and free vision coverage


• Life insurance


• Paid annual leave - the longer you work here, the more you earn


• Nine paid holidays


• On-site cafeterias and fitness centers in major locations


• Wellness programs and a healthy lifestyle premium discount


• Tuition assistance


• Service recognition

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail or call , ext with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.