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Head of Product, Ecosystem Platform
4 months ago
Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
We recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
With 30M+ users, 500K+ companies, and 98% of the Fortune 500, Postman is the world's foremost API management and collaboration platform. Postman is seeking a strategic and results-driven ecosystem leader who is passionate about APIs, partnerships, ecosystems, collaboration, and developer success.
As the Head of Product for the Ecosystem Platform,
for shaping the future of our ecosystem platform, driving innovation, and expanding our reach in API development and collaboration. You will seed and scale an ecosystem platform that will empower developers + partners to create rich, integrated experiences that will help teams create, collaborate, manage, and scale their APIs and solutions. This position requires a strategic thinker with a deep understanding of developer ecosystems and a passion for delivering exceptional developer experiences. You will define our broader ecosystem strategy, including our extensibility, integration frameworks, and program approach.
You are eager to get your hands dirty, doing individual contributor work to drive execution excellence across teams, yet you can naturally uplevel your strategic thinking. Your success will be measured by business impact, including active usage, satisfaction, GTM, operations, and revenue metrics.
Responsibilities
- Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements, use cases, and roadmap for the Postman Ecosystem
- Develop and execute the product strategy for Postman's ecosystem, including APIs, extensibility, developer frameworks, developer portal, community engagement, operations, and app distribution
- Partner closely with your core squad (i.e., engineering, platform, design) to set the vision and deliver an ecosystem platform that empowers 1) developers and partners to innovate and scale app experiences on Postman and 2) customers to find the solutions they need to scale API productivity, quality, and performance on Postman
- Run a stable and reliable ecosystem platform and operation (i.e., uptime, secure, change management, support, etc) that developers and customers love and trust
- Foster a vibrant developer community and implement feedback mechanisms to continuously improve developer satisfaction
- Streamline and scale ecosystem app adoption and usage via in product, onboarding, GTM, growth experiments, and GTM
- Define and track key performance indicators (KPIs) to measure the success and adoption of our ecosystem platform
- Work cross-functionally (i.e., product, engineering, analytics, GTM, legal, PR, ecosystem, operations, etc) across Postman and partners teams to launch key initiatives, improve developer and customer experiences, and scale success together
- Establish frameworks, infrastructure, culture, rituals, feedback loops, and processes to deliver quality products, quickly, and towards your business goals
- Clearly and concisely communicate our strategy, internally and externally
- Build, mentor, and lead a high-performing team
Requirements
- 10+ years of relevant experience with product, platform, and developer experience in software, collaboration, APIs, and / or ecosystem-rich companies like Slack, Atlassian, Microsoft, GitHub, HubSpot, etc
- Proven track record of successfully launching and scaling developer-focused products or platforms with cross-functional product development teams that delivered meaningful business results
- Excellent communication and influence skills, especially across product, engineering, and GTM to drive change at multiple levels and across companies
- Developer at heart, with hand on experience working with APIs and ecosystems (either as a producer or a consumer)
- Deep understanding of API technologies, developer tools, and ecosystem dynamics
- Experience in building and managing developer communities and marketplaces
- Experience with customer discovery, market analysis, and competitive research
- Fantastic analytical and problem-solving skills, with a data-driven approach to decision-making
- Ability to balance near-term execution with long-term vision
- Outstanding communication and presentation skills, with the ability to influence stakeholders across functions (especially R&D) and at all levels
- Comfort with change and ambiguity, with an adept ability to ruthlessly prioritize, move fast, and test-and-iterate quickly
- Proven track record of leading and scaling teams
- Comfort with 4+ hours of overlap with Bangalore, India (willingness to take early or late PST calls)
- Bachelor's degree in Computer Science, Engineering, or related field; MBA is a plus
About Postman
- We are seeking self-motivated team members who thrive on challenges, are passionate about driving impactful metrics, and want to contribute to one of the most beloved developer products in the world.
Our Values:
At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
What Else?
This role is based in the greater San Francisco Bay area, and the reasonably estimated salary for this role ranges from $230,000 to $325,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.
Equal Opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
