Housekeeping Room Attendant

4 weeks ago

Toledo, Ohio, United States Pacific Palms Resort Full time

Responsible for the overall cleanliness of all assigned guest rooms and hallways, and for reporting all maintenance issues.

Responsibilities

Responsible for adhering to PPR standards of cleanliness in all assigned guest rooms.
Job assignment requires the ability to clean up to 16 rooms within a 8 hour shift, meeting PPR cleaning standards.
Ensures that all beds are made to standard and that all dust ruffles and duvets are spotless.
Responsible for ensuring that all guest rooms have the appropriate number of towels and amenities as outlined in PPR policy and procedure
Must ensure that all guest rooms are free of dust and debris
Ensures that all guest room amenities are professionally and neatly placed
Responsible for overall cleanliness of all guest room bathrooms to include the reporting of any maintenance issues and grouting issues
Must maintain accurate reporting of guest room status on room assignment sheet and report any and all discrepancies to the supervisor
Maintain a clean and organized Housekeeping Cart and caddy
Responsible for reporting all lost and found items immediately when found. All items must be clearly marked with all pertinent information.
Responsible for deep cleaning and special projects as assigned on daily and weekly basis
Responsible for working any section as assigned by supervisor
Maintenance of guest room hallways to include vacuuming and dusting
Work as assigned to include Public Area and Laundry assignments
Consistent adherence to the PPCR green program
Support all Resort Guests and employees in case of any emergency
Consistently greet all guests and address each by name whenever possible
Participate in AM pre-shift meeting each day prior to your scheduled shift
Responsible for overall condition of guest rooms and guest hallways always taking great care not to damage corners with carts, and reporting all maintenance issues when seen.
Support the supervisor and manager as required in completion of all checklists and special projects
Assist in the training process as needed
Any and all reasonable requests of management
Ensure that all carpets are spotted and/or reported to the supervisor for cleaning
QualificationsExcellent customer service skills
Ability to multitask
Flexibility under pressure
Have basic knowledge of cleaning products and equipment.
High School Diploma or GED equivalent
Basic knowledge to receive instructions in English
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Source: Hospitality Online

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