Manager Business Operations

4 days ago

Coon Rapids, Minnesota, United States Allina Health Full time

Number of Job Openings Available:

1

Date Posted:

June 24, 2024

Department:

Mercy Centralized Medical Equipment

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Responsible for the supervision and coordination of administrative and general office activities for surgical support services. Provides direct supervision for surgical services support staff which may include; billing specialists, and surgery schedulers. Ensures successful delivery of support services within the surgical services department.

Key Position Details:

Job Description:

Principle Responsibilities

  • Supervision of employees.
    • Manage staff performance through feedback, recognition and accountability.
    • Hire and onboard new staff as needed.
    • Train, orient and maintain competencies for employees.
    • Maintain scheduling, time off approval, and time card sign-off.
    • Maintain optimal staffing.
  • Oversee surgical scheduling and billing operations.
    • Supervise surgery scheduling staff and ensure surgical services processes are functioning efficiently.
    • Manage block schedules and room availability to ensure maximum capacity and staffing efficiency.
    • Work with surgeons to ensure requests are accommodated and requirements are enforced.
    • Ensure accurate and timely documentation/ posting in areas that impact patient billing.
  • Project and financial management.
    • Support surgical services process improvement initiatives.
    • Display advanced knowledge and ability to apply various performance improvement methodologies.
    • Serve as the department's point of contact for performance improvement initiatives.
    • Collaborate with the finance department to monitor cost center financial performance relative to budget.
    • Identify and communicate risks, variances and opportunities.
  • Lead surgical advanced analytics.
    • Oversee all department metrics and data analytics.
    • Support the enhancement of analytical skills for surgical leadership team.
    • Ensure data integrity and statistical significance for data driven decisions.
    • Other duties as assigned.

Job Requirements

  • Bachelor's degree in business or related field required and
  • Master's degree in health administration, business administration or related field preferred
  • 3 to 7 years experience related to procedural scheduling, and billing required and
  • 3 to 7 years experience specific to surgical services operations, surgical procedures and patterns, surgical billing, and data analytics preferred
  • 2 to 5 years supervisory experience preferred preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.

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