it specialist

3 weeks ago

Devils Lake, United States Department Of The Army Full time
Summary

THIS IS A NORTH DAKOTA NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This ND National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number D2525P01 and is part of the ND G6, National Guard.



Duties

As an IT Specialist (CUSTSPT), you will be responsible for the delivery of customer support services, including installation, configuration, troubleshooting, customer assistance and/or training, in response to customer requirements.

  • Addresses problems; installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support).
  • Provides support and guidance on installing, and operating personal computers, peripheral equipment, and associated software.
  • Receives requests for resolution of hardware or software problems that may require in-depth research.
  • Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software.