Pool Bartender Attendant

3 weeks ago


San Jose, California, United States Hotel Valencia Santana Row Full time

JOB SUMMARY: Deliver beverages and food (may prepare some drinks) for Hotel Valencia pool guests while providing them with professional and efficient service.

PRIMARY REQUIREMENTS:

Opening Duties:

  • Sign out master card key from front desk to access pool
  • Report to manager for any event updates, special promotions, wine of the day
  • Check in with the kitchen for any changes/specials/86 items
  • Make sure Micros Handheld and wireless printer are connected and had signal
  • Set up your bus and tubs and service station (fruit, napkins...)
  • Make sure that the pool phone is working properly
  • Place pool side menus on all tables and bar (for food orders, call PBX and place order)
  • Prior to picking up order, call room service to check order
  • If all cushions are not in place, contact housekeeping ASAP
  • Wipe all tables
  • Stock 20 sets of silverware each day (dinner cloth napkins and B&B plates arrange all furniture accordingly
  • Make sure pool deck is clean and presentable, lounge backs are uniform, and the umbrella is in place

During the shift:

  • Prepare drink orders for guests according to specified recipes using measuring systems.
  • Issue, open, and serve wine/champagne bottles.
  • Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
  • Remove soiled wares from pool deck, bar top and tables and place in designated area.
  • Anticipate and communicate replenishment needs.
  • Make sure that all lounge chairs remain organized
  • Pick up towels and wipe down lounge chairs
  • Communicate with housekeeping if guest requests more towels or if more towels need to be made available
  • Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Monitor hotel guests trying to bring in outside alcohol (no outside beverages are allowed)

Closing Duties:

  • 30 minutes before closing, inform guests of last call
  • Wipe down all tables and bar
  • Clean bar station and wipe with a dry rag
  • Clean up any debris from service station
  • Bring all beverages down and manager will read bar
  • Put all liquor back in 3rd floor liquor room & make sure to re-cork all wine bottles
  • Do all paperwork closing duties
  • Return $100.00 bank to manager
  • Return Micros machine to manager
  • Return keys to front desk and have them sign
  • Check with your manager prior to leaving

    And any other tasks assigned by the manager.
Qualifications

JOB REQUIREMENTS:

  • Attend required meetings
  • Be extremely courteous to all customers and fellow employees
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe
    work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary
    information, and protect company assets.
  • Any other duties assigned by your immediate supervisor

Source: Hospitality Online



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