Banquet Bartender at The Ritz-Carlton, Chicago

3 weeks ago

Chicago, Illinois, United States Sage Hospitality Group Full time

Why us?

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

The Banquets department at The Ritz-Carlton, Chicago is led by a passionate team of experts who design events around the desires of each client. Together, they create unique, memorable and personal experiences for our guests.

Job Overview

Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

Responsibilities

  • Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
  • Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
  • Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
  • Complete liquor requisitions and supply lists.
  • Know and comply with state liquor laws.
  • Ensure established pars are maintained.
  • Perform all sidework duties according to sidework schedules.

Qualifications

Education/Formal Training

Bartending training and certification, TIPS Certified

Experience

At least one year of bartending experience

Knowledge/Skills

Must be 21 years of age to serve alcoholic beverages

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lifting trays, dish racks, glass racks, etc lbs. Pushing carts, Queen Marys, hotbox, portable bar lbs. Carrying trays, dish racks, glass racks, etc lbs. Bending/kneeling -ability to bend to lower level cabinets and lift trays.
  • Continuous standing required to service guest functions; 100% of the time scheduled.
  • Climbing approximately 12 steps 20% of 8 hours.
  • No driving required.
  • Must be able to ruse records and all special requests. Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Ability to accurately count cash. Ability to operate cash register.

Benefits

The Perks

  • Marriott Discount
  • Sage Hotel Discounts Across the US
  • Medical, Vision, & Dental Insurance
  • Referral Bonus Eligible
  • Access to the Sage Savings Spot (Beneplace)

ID:

Position Type: Regular Part-Time

Property : The Ritz Carlton Chicago

Outlet: Hotel

Category: Banquets

Address: 160 E Pearson St

City: Chicago

State: Illinois

EOE Protected Veterans/Disability


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