executive director

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This is a Stanford Health Care job.

A Brief Overview
The Executive Director of Ambulatory Care & Services Lines is a member of the senior leadership team for the Ambulatory Care & Service Line team and models the values, acts in accordance with policies and procedures, and holds others accountable for meeting standards, which are informed by industry best practices and/or are regulatory in nature. The Executive Director has responsibility and accountability for establishing and maintaining operational excellence across all assigned service lines' delivery areas, organizational and leadership development, maintaining necessary regulatory and compliance approvals and quality accreditations, and effectiveness and efficiency of operations within the defined areas of responsibility. The Executive Director works closely with the School of Medicine (SoM) Chairs and Department/Division leaders, Medical Directors/Clinic Chiefs, providers, nursing leaders, clinical services, and the Business Development team to execute Stanford Health Care and each Service Line's (SL) strategic goals, promote program growth, and deliver cost-effective services leading to revenue generation and increased market share. The Executive Director maintains awareness of alternate payment models, reimbursement strategies, and progressive care delivery frameworks that could contribute to clinical integration and development of the SL services across the organization. The Executive Director not only represents areas under his/her direct responsibility, but also provides leadership around organization-wide initiatives to improve patient care, and clinical effectiveness, reduce cost, optimize patient throughput, and patient & employee satisfaction.

Locations
Stanford Health Care

What you will do

• Employees must abide by all Joint Commission and CMS requirements including, but not limited to, to cultural diversity, patient care, patients' rights, ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
• Supervise the administrative and clinical Stanford Health Care (SHC) leaders who lead the day-to-day operations of units/clinics associated with the assigned Service Lines.
• Collaborate with SoM leaders and faculty providers, Business Development, Operations, and SHC leadership to develop, implement and refine a comprehensive Service Line strategy aligned with core Stanford Medicine, and SHC goals and Destination Service Line deliverables, if applicable.
• Execute and deliver on key Service Line metrics including US News and World Ranking benchmark program ranking, profitability, and quality of care
• Evaluate and make recommendations for new and/or innovative programmatic and/or expansion opportunities including new care models that help drive efficiencies and improvements for patients and providers.
• Ensure that operations, quality initiatives, and service delivery are efficiently delivered across the SL/Destination SL (DSL) with a focus on maintaining flow, ensuring patient satisfaction, and delivering high-quality outcomes across the continuum of care.
• Ensure that there is adherence to all regulatory and patient/staff/faculty safety requirements.
• Partner with the leadership of the various hospital-based departments to ensure smooth patient flow by implementing best-practice clinical processes and operational improvements
• Work with a large multidisciplinary team across SHC, SOM, Stanford Medical Partners (as appropriate), and external groups to collaboratively evaluate and participate in cost-containment opportunities
• Create a learning culture where process improvement and LEAN thinking are encouraged and rewarded.
• Create a culture where staff and faculty embrace diversity and treat each other with respect.

Education Qualifications

• Bachelor's Degree in business, nursing, health or public administration, or a related field.
• Master's Degree in business, health, public administration, management, or a related field strongly preferred.

Experience Qualifications

• Bachelor's degree and 14 years of progressive responsibility and related work experience or Master's degree and 10 years of progressive responsibility and related work experience.

Required Knowledge, Skills, and Abilities

• Ability to partner in the development and sustainment of goals, vision, and overall direction of the SL/DSL.
• Ability to provide clear and concise information/presentations to Senior Executive Team
• Ability to develop directors and managers. Develop strong team culture
• Ability to drive a culture of proactive, integrated, high-quality care delivery with a focus on continuous improvement through innovation and transformation.
• Evaluate current operational and referral trends in partnership with Business Development and Strategy to ensure continuous assessment of market opportunities to be presented to SL/DSL leadership
• Identify, collect, and analyze data related to the internal and external environment as well as Service Line functioning;
• Critically and comprehensively evaluate the Service Line's processes, modes of care delivery, and outcomes
• Ability to mentor senior management, faculty & staff in the principles of process and service transformation.
• Ability to work comfortably with senior executives as well as faculty and staff who have various levels of education and expertise, understand their work patterns, and partner to drive improvement.
• Ability to quickly learn new tools and theories in process improvement/change management.
• Strong expertise in Lean, JIT, or Six Sigma techniques.
• Leadership skills to motivate cross-departmental performance.
• Ability to communicate and present in public forums.
• Ability to make a significant contribution to the organization's overall effectiveness.
• Commitment to life-long learning and improvement.

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all patients, families, and towards each other. C-I-CARE is the foundation of Stanford's patient experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing, and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.