Senior Oracle ERP Cloud Engineer
4 weeks ago
In this role you will...
- Act as Subject Matter Expert in Oracle Order to Cash area (Oracle Subscription Management, Oracle Revenue Management, Accounts Receivables & Advance Collections) including system configuration, solutioning, building POC's, creating documentation, and educating end users about Oracle capabilities.
- Collaborate with variety of stakeholders to gather business requirements, design solutions, completing configurations, testing, and deployment.
- Responsible for day-to-day production support of the Oracle Cloud, including troubleshooting and resolving issues in the production environment and in coordination with multiple support groups.
- Ensure incidents, Oracle enhancement requests and Oracle Service Requests (SRs) are resolved with in a timely manner.
- Support high priority deadlines such as Billing and Revenue close activities, and quickly respond and resolve technical issues.
- Build and manage relationships with internal customers and stakeholders by increasing and sharing the understanding of the systems while proactively identifying system improvements.
- Manage, plan, and execute small to medium sized projects and contribute to determining feasibility of goals/objectives.
- Demonstrates the ability to work independently and can effectively.
- Educate end users on Oracle capabilities.
- Work with the business and development team to design and implement system modifications.
- Write SQL queries to troubleshoot and create ad-hoc reporting as needed.
- Review release notes, do POC's and drive adoption of new features that would be beneficial to CSOD as well as perform regression testing on upgrades and patches.
- Work with our AMS counterparts to drive ticket resolution in a timely manner.
You've got what it takes if you have...
- 6+ years techno-functional experience with Oracle Cloud ERP
- Minimum 2+ years' Experience in the Oracle OTC Modules: Subscription Management, Revenue Management, Accounts Receivables & Advanced Collections
- Desired experience and understanding integrations to Oracle ERP Cloud including making REST and SOAP calls, creating OTBI reports, FBDI File Uploads, and extracting ERP Cloud data using BIP reports.
- Demonstrated experience in writing SQL queries and understanding of backend table structures.
- Ability to configure the Oracle Cloud Applications to meet business requirements and document application set-ups.
- Highly organized with an ability to multi-task and work to deadlines under pressure
- Strong analytical and problem-solving skills.
- Demonstrated experience in successful implementation of technology solutions.
- Demonstrated strong and effective verbal and interpersonal communication skills in a large, global diverse team.
- Strong understanding of Finance and Accounting concepts and terminology
- Experience working collaboratively with a wide variety of stakeholders.
- Certification in Oracle ERP Cloud O2C modules (strongly preferred).
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