Patient Registrar

1 month ago

Baltimore, Maryland, United States Johns Hopkins Medicine Full time

At Johns Hopkins Bayview Medical Center we offer an excellent Benefits Package, to include:

  • Affordable healthcare
  • Paid Time Off (PTO) and company paid holidays
  • Tuition Assistance
  • Life and disability insurance
  • Opportunities for career development
  • Employee discount program - travel, tickets, dining and more

Patient Registrar Position Summary:

To provide pre-registration, registration and discharge services for patien6ts in the ambulatory clinics. Overall functions include telephone utilization, insurance verification, chart preparation, cash collection activities, and lab/test preparation.

Patient Registrar Key Accountabilities:

  • Performs receptionist duties such as setting up appointments, pre-registrations, registrations, and discharge process in accordance with departmental standards.
  • Ensures that appointments, clinic notes, and consults are mailed or faxed out in a timely manner.
  • Demonstrates sound understanding of computerized registration system and manual back-up system during computer down time.
  • Verifies insurance data and obtains and documents authorizations for care as required by various insurance agencies.
  • Performs all cash collection procedures accurately and courteously at the time of registration.
  • Follows physician written instruction at discharge to ensure appropriate scheduling of appointments and tests.
  • Assists with the quality management program activities of the department in order to participate in ensuring quality goals are met and maintained.
  • Knows, understands and abides by the policies and procedures of JHBMC.

Work Schedule: FT, Day shift, 40 hrs/wk

Work Location: Baltimore, MD

Patient Registrar Qualifications:

  • High school diploma and 6 months of previous experience.
  • Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.
  • Ability to exchange information on factual matters, schedule appointments, greet visitors, explain Medical Center policies, and/or relay messages to appropriate personnel.
  • Courtesy and tact when dealing with patients, visitors and medical center employees.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.

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