Senior Generalist
2 weeks ago
Essential Functions:
- Assigned to a client group of business partners, will act as the point of contact for all HR matters.
- Maintain knowledge of industry trends and employment legislation to ensure compliance in accordance with federal, state, and local employment laws, rules, standards, policies and procedures.
- Partner with hospitality Director, People & Culture to establish and maintain the desired culture, core values, and philosophies of the organization.
- Establish trusted, collaborative, responsive, and influential relationships with leaders across the organization, understanding their strategies, priorities, and goals. Shape HR policies and practices to amplify the organization's goals, nurture talent, and enhance employee engagement.
- Perform routine tasks required to administer and execute HR processes and programs such as the facilitation of training and workgroup sessions; preparation and maintenance of ADA cases; coaching supervisors and managers on developing and communicating the standards of workplace excellence.
- Collaborate with HR colleagues, develop, manage and execute HR solutions and processes including, but not limited to compensation planning, talent management, performance management, talent acquisition and operations and compliance.
- Handle all facets of employee relations, including investigations and resolutions to employment disputes; provides guidance regarding accurate documentation of investigations or other employment matters.
- Under the direction of the Director and/or Lead Generalist/Manager, will handle labor grievances, grievance preparation, and collective bargaining unit contract interpretation and training.
- Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging.
- Contribute to an exceptional employee experience during moments that matter throughout the employee life cycle e.g., onboarding, promotion, etc.
- Analyze trends and metrics, including data on retention and employee experience; partner with leaders to provide data-driven recommendations to solve for opportunities.
- Partner with Hospitality Director, People & Culture to interview, survey and meet with staff to make recommendations around organizational culture and inclusion.
- Perform other related duties or projects as assigned.
Required and Preferred Education and Experience:
Required: Competencies usually acquired through completion of a bachelor's degree in business administration, human resources, or closely related field or equivalent experience, plus 4-6 years of experience in human resources or related position that includes experience in employee relations, performance management, diversity, and equal opportunity. Experience working in a hospitality environment or related industry where holidays, weekends, or 24/7 schedules exist are integral to the business.
Preferred: A Master's Degree in Human Resources Management or Development or a related field. PHR or SHRM certification.
Qualifications:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
Source: Hospitality Online