Administrative Specialist
1 month ago
Benefits/Perks
Competitive Compensation
Career Growth Opportunities
Job Summary
We are seeking a motivated and outgoing Operations Assistant to join our team. In this role, you will provide direct support to our Director of Operations. Your responsibilities will include assisting with front desk operations, answering incoming calls, support admission process. The ideal candidate is highly organized, proactive, self starter with excellent written and verbal communication skills and a friendly demeanor.
Responsibilities
Answer incoming phone calls and route them to the appropriate person
Provide operational support to the clinical team, medical team and operations
Engage initial inquiry/admissions calls as directed and schedule with appropriate parties
Greet patients as they arrive into the facility and provide them with appropriate information
Assist operations director with marketing efforts and other assigned tasks
Assist with the intake process; reviewing, explaining and documenting forms
Enter information in the patient electronic health record
Ensure that patient information is obtained correctly and filed properly
Maintain reports and spreadsheets as directed
Assist with projects as assigned
Maintain an organized filing system
Qualifications
Experience with working in Mental Health and Substance Abuse Treatment
General understanding of clinical / medical terminology regarding Mental Health and SUD treatment
High school diploma/GED required, Associate's degree/ Bachelor's degree or administrative training is preferred
Previous experience as an Personal Assistant or in a similar position
Familiarity with standard office equipment such as printers and fax machines
Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
Highly organized with excellent time management skills and the ability to prioritize projects
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