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Billing Specialist

2 months ago


Albion, United States Manufactured Full time

Job title: Billing Specialist

Location: Remote in the US

Compensation: $35-40/hr

Contract term: 3+ months

Company Overview: Manufactured is a venture backed inventory platform. We are building the first inventory exchange for SMBs creating, making, and selling physical products around the world. We serve customers doing $1M - $100M in annual revenues in Fashion, Accessories, Healthcare, Construction Materials, CPG, Food, Electronics, Home Goods, Industrials, and Commodities.

Position Overview: We are seeking a detail-oriented and organized Billing Specialist to join our team. As a Billing Specialist, you will play a crucial role in ensuring accurate and timely billing processes for our vendors and merchants/customers. You will collaborate closely with the finance and procurement teams and other departments to streamline billing procedures and maintain client satisfaction. This is a 40 hour/week contract role with the possibility of extending or converting to a full-time role.

Key Responsibilities:

  • Generate and process invoices accurately and in a timely manner
  • Vendor PO creation and reconciliation to work with Vendor billings
  • Verify billing data accuracy against contracts and other supporting documents
  • Ensure invoices are sent to vendors/merchants/customers promptly and confirm receipt
  • Investigate and resolve billing discrepancies or issues
  • Maintain up-to-date billing system and vendor & customer files
  • Follow up on outstanding payments and assist with collections as needed
  • Prepare and present reports on billing activities as required
  • Collaborate with the finance team to improve billing processes and efficiency
  • Provide exceptional customer service to clients regarding billing inquiries and concerns
  • Stay informed about industry trends and best practices in billing procedures

Qualifications:

  • Proven experience as a Billing Specialist or similar role.
  • Familiarity with accounting software (e.g., QuickBooks) Excel, and Google suite
  • Excellent numerical skills and attention to detail
  • Strong communication and interpersonal skills
  • Ability to prioritize tasks and meet deadlines
  • Problem-solving skills and ability to resolve conflicts

Working at Manufactured:

We're a remote first company, based in Los Angeles.

Manufactured is a small, fast growing startup. Which means we deal with ambiguity and require a sense of ownership from all our team members. This is reflected in our core values.

Our core values are:

Urgency: Always act like an owner, seek help in case of delays beyond 48 hours, move quickly when you have enough information (usually 70-75%), know when to dive in if there's a crisis, and hold true to the best possible timelines without compromising on quality, value or process.

Authenticity: Be Authentic, be real, be respectful both, in front of and behind a person's back. If you are frustrated, you're frustrated. If you're stuck, you're stuck. If you're worried, you're worried. Let's support each other in resolving these issues. Be upfront and respectful in your conversation. We are a multi cultural, distributed, global team. Respectful authenticity in communication is critical.

Contextual Ownership: Our business is as much about people and relationships as it is about technology and process. We take time to build relationships and understand the needs of our internal and external partners. Context and empathy helps us understand the "why". We set goals and drive outcomes based on context and realities, rather than tasks and process alone.

Effectiveness: Did it work? Did it solve the problem? Was it a short term hack? or a long term process solution that benefits everyone? Was it something we can use to grow / move forward or was it a defensive solution. Did we meet our stakeholders' expectations, did we exceed them? Did our stakeholders all win? Are you using your time correctly? Are you helping your team members use their time well? Are you contributing to the growth of the company?

Critical path thinking: "What is the shortest risk-mitigated route to the Best Potential Outcome?"