Event Staff Member|Part-time| Liacouras Center

3 weeks ago


Philadelphia, Pennsylvania, United States teamworkonline Full time

Overview

Event Staff Members assist the Events Department with executing and overseeing guest services, ticket taking, and act as a liaison between the event manager/coordinator to the guests for each event.

This role will pay an hourly wage of $14.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Job Expires 3/15/2024

Responsibilities

  • Ability to direct and lead providing excellent customer service
  • Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
  • Assist guests for entry and exit into the complex
  • Scan tickets and greet guests
  • Assist fans in locating seats, access around the complex, and provide answers for any questions when asked.
  • Being alert and proactive to potential hazards and reporting incidents when they occur
  • Monitor your assigned area for issues and opportunities to make an unforgettable experience.
  • Respond to all guest concerns/complaints promptly and in a professional manner
  • Assist guests in ADA accessible seating sections
  • Enforce all building policies and procedures to ensure a safe environment for all guests
  • Manage the foot traffic flow of large crowds
  • Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
  • Perform other duties or tasks as assigned.

Qualifications

  • Experience in a hospitality or entertainment environment is preferred
  • You must love working with and helping people.
  • Ability to stand for long periods of time.
  • You must be able to maintain a POSITIVE attitude while handling difficult situations.
  • Flexible schedule: Availability to work most events
  • Evenings & Weekend availability is needed. Holiday's as needed


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